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- Tasks: Manage properties, support tenancies, and engage with the community in Ashfield.
- Company: Join Ashfield District Council, a supportive employer focused on community impact.
- Benefits: Enjoy 30 days annual leave, hybrid working, and a solid pension scheme.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in social housing and strong communication skills are essential.
- Other info: Flexible work environment with opportunities for personal and professional growth.
The predicted salary is between 34061 - 36434 £ per year.
Ashfield District Council have an exciting opportunity for a Housing Officer to join the team based in Ashfield. You will join us on a full time, permanent basis (37 hours per week) and in return, you will receive a competitive salary of £34,061 - £36,434 per annum which includes a market supplement payment of £2,000 per annum, which will be reviewed on an annual basis.
We are looking for three experienced Housing Officers to join our Housing Management Team, who provide an excellent tenancy and estate management service to our local community. As a Housing Officer, you will manage a local patch of properties in the Ashfield district. You will deal with all aspects of tenancy and estate management including providing advice and support to sustain tenancies, working in partnership with stakeholders, and taking enforcement action when necessary.
The role involves mainly working out on our estates in the district, visiting customers in their own home, and establishing good relationships across the community. You will be responsible for managing a varied caseload, as well as the preparation of legal documentation and attendance at Court.
You must be organised and able to manage and prioritise a diverse workload with competing demands, be flexible to respond to unplanned situations and possess the problem-solving skills needed to deal with issues at pace and with accuracy.
The ideal candidate must have:
- Experience of working in social housing (Council/Housing Association/Registered Social Housing) in a similar role.
- Up-to-date knowledge of housing practice and current social housing issues.
- Experience of working with the public and liaising with a range of stakeholders (voluntary/statutory and partner agencies).
- The ability to remain calm under pressure and to manage challenging situations.
- Experience of working within a team and proactively work towards joint targets.
- Excellent communication skills at all levels, excellent IT Skills and be proficient in professional letter writing.
This is a challenging but rewarding role that gives you an opportunity to work with a great team and positively impact the local community. In addition, the benefits of the role also include:
- 30 days’ annual leave (rising to 35 after 5 years’ service) + bank holidays
- Access to the Local Government Pension Scheme
- Hybrid working
Closing date: 18 January 2025
Interviews: 27 January 2025
Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.
Housing Officer employer: Ashfield District Council
Contact Detail:
Ashfield District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Get to know the company! Research Ashfield District Council and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former Housing Officers on LinkedIn. They can provide insider tips about the role and the council, plus it shows your commitment to understanding the community you'll serve.
✨Tip Number 3
Prepare for situational questions! Think about how you've handled challenging situations in the past, especially in social housing. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the Housing Officer position.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Housing Officer role. Use keywords from the job description to show we’re on the same page!
Showcase Your Skills: Don’t just list your skills; give examples of how you’ve used them in past roles. We want to see your problem-solving abilities and how you’ve managed challenging situations effectively.
Be Professional Yet Personable: While it’s important to maintain professionalism, don’t be afraid to let your personality shine through. We’re looking for someone who can build relationships within the community, so a friendly tone can go a long way!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss any important updates!
How to prepare for a job interview at Ashfield District Council
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing practices and current issues. Familiarise yourself with the specific challenges faced by Ashfield District Council and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Communication Skills
As a Housing Officer, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully managed relationships in the past, whether it's with tenants, partner agencies, or within a team.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to tackle challenging situations under pressure. Be ready to share these experiences during the interview, highlighting your ability to remain calm and find effective solutions quickly.
✨Be Organised and Flexible
The role requires managing a diverse workload, so come prepared to discuss your organisational skills. Share how you prioritise tasks and adapt to unexpected changes, showcasing your ability to handle competing demands.
