At a Glance
- Tasks: Support homeless individuals in finding stable housing and overcoming barriers.
- Company: Join a dedicated Housing Options Team making a real difference.
- Benefits: Flexible working hours, competitive salary, and opportunities for personal growth.
- Other info: Be part of a supportive team focused on community impact.
- Why this job: Empower people to improve their lives and secure their homes.
- Qualifications: Strong relationship-building and problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
This is an exciting opportunity to join the Housing Options Team as an Assertive Outreach Officer, working proactively with households who are homeless or facing urgent housing need. The role focuses on identifying support needs, tackling barriers to housing, and helping individuals and families successfully move on into settled accommodation.
You will take a person-centred and empowering approach, building trust with service users and supporting them to take an active role in improving their circumstances. As part of this role, you will carry out detailed needs assessments and develop tailored action plans in partnership with service users and a wide range of agencies, including social care, health services, and voluntary sector organisations.
You will provide hands-on support throughout the housing journey—from searching for suitable accommodation and attending viewings, to helping individuals understand their tenancy responsibilities and sustain their new homes. The post requires strong relationship-building and problem-solving skills, as you will work collaboratively with landlords, support providers and internal teams to find creative solutions to complex situations.
You will also play a key part in maintaining accurate case records, monitoring outcomes, and contributing to service improvement through reporting and partnership forums. A proactive, flexible attitude and a commitment to delivering high-quality, customer-focused services are essential.
To apply, please submit your CV and supporting statements by the closing date.
For further information, please contact Ian Scholes, Service Manager – tel 01623 450000 or email ian.scholes@ashfield.gov.uk.
Closing date: 5 July 2026
Interview date: 13 & 14 July 2026
Assertive Outreach Officer employer: Ashfield District Council
Join a dedicated team that prioritises the well-being of individuals facing housing challenges in a supportive and collaborative environment. As an Assertive Outreach Officer, you will benefit from ongoing professional development opportunities, a strong emphasis on work-life balance, and the chance to make a meaningful impact in the community. Our inclusive culture fosters teamwork and innovation, ensuring that you are equipped to help those in need while growing your own skills and career.
