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- Tasks: Support the Income Team with tenant communications and data management.
- Company: Join Ashfield District Council, a supportive environment for career growth.
- Benefits: Gain a Level 3 Business Administration qualification while working.
- Why this job: Kickstart your career in social housing with hands-on experience.
- Qualifications: Good English, Maths, ICT skills, and strong communication abilities.
- Other info: 18-month apprenticeship with potential for further development.
The predicted salary is between 800 - 1400 £ per month.
Ashfield District Council are looking for an enthusiastic individual to join our busy Income Team (Housing Management Department) as an apprentice to support colleagues with tasks associated with Income Collection. You will be dealing with contact from our tenants, generating letters and other correspondence and inputting data. The successful candidate will be supported to conduct a wide range of administration and office tasks. This role is the ideal opportunity for someone looking to start their career in social housing or an office environment and will provide the chance to work with experienced colleagues to learn more about social housing.
Responsibilities
- Support colleagues with tasks associated with Income Collection.
- Deal with contact from tenants, generate letters and other correspondence, and input data.
- Undertake a wide range of administration and office tasks as part of the Income Team.
Qualifications and Skills
- A good level of English, Maths and ICT.
- Strong communication and interpersonal skills.
- Ability to work as part of a team.
Apprenticeship and Work Details
You will undertake a level 3 Business Administration apprenticeship with West Notts College in addition to your learning in the role. The role will be predominantly office based at our Urban Road offices in Kirkby in Ashfield and will consist of 37 hours work over 5 days (Monday to Friday) with some college attendance. The apprenticeship duration is 18 months with up to 3 months for End Point Assessment.
Location: Urban Road offices, Kirkby in Ashfield
Hours: 37 hours per week, Monday to Friday
Duration: 18 months (plus up to 3 months for End Point Assessment)
Additional Details
It is essential for the successful candidate to have a good level of English, Maths and ICT. You will also need to demonstrate your communication skills, interpersonal skills and that you are able to work as a team.
How to Apply
If you have any questions or would like to know more about the role, please contact Chris Sills, Income Team Leader on 01623 450000.
Closing date: 5 April 2026
Interview date: 14 April 2026
Apprentice (Income Team) employer: Ashfield District Council
Contact Detail:
Ashfield District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice (Income Team)
✨Tip Number 1
Get to know the Income Team! Research Ashfield District Council and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with tenants, it's crucial to demonstrate strong interpersonal skills. Try role-playing common scenarios with friends or family to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former apprentices at Ashfield District Council on LinkedIn. They can provide insider tips and might even give you a heads-up about the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Income Team.
We think you need these skills to ace Apprentice (Income Team)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our Income Team and starting your career in social housing.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the job description. Mention your communication skills and teamwork experience, as these are key for us in this role.
Keep It Clear and Concise: We appreciate a well-structured application. Use clear language and keep your sentences concise. This will help us easily understand your qualifications and why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Ashfield District Council
✨Know Your Stuff
Before the interview, make sure you understand the basics of income collection and social housing. Brush up on relevant terminology and processes so you can speak confidently about them during your chat.
✨Show Off Your Communication Skills
Since you'll be dealing with tenants and generating correspondence, practice articulating your thoughts clearly. Consider doing a mock interview with a friend to refine your communication style and ensure you come across as approachable and professional.
✨Demonstrate Team Spirit
This role is all about teamwork, so be ready to share examples of how you've successfully worked in a team before. Think of specific situations where you contributed to a group effort or helped resolve a conflict.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how success is measured in the role. This shows your genuine interest and helps you gauge if the position is right for you.