At a Glance
- Tasks: Lead the tech vision and strategy, driving product development and innovation.
- Company: Dynamic Manchester-based tech company focused on growth and innovation.
- Benefits: Up to £110k salary, £25k bonus, car allowance, pensions, life insurance, and 25 days holiday.
- Other info: Office-based role with opportunities for mentoring and leading a talented team.
- Why this job: Be a key player in shaping cutting-edge technology solutions and scaling products.
- Qualifications: Proven senior tech leadership experience in UCaaS, CCaaS, or similar environments.
The predicted salary is between 100000 - 120000 £ per year.
A growing Manchester‑based technology company is seeking a strategic and technical Chief Technology Officer (CTO) to lead and focus their Development Team and support their solutions engineering resources towards strengthening their product base. Working closely with the company CRO and COO, the CTO is expected to bring development in line with sales opportunities and optimised delivery capabilities.
The CTO will be responsible for leading the company’s technology vision, architecture, and product engineering strategy. You will play a central role in taking new products to market, scaling existing platforms, and ensuring technical excellence across all services. You will be a thought leader in AI‑driven UCaaS, CCaaS, CPaaS, data mining producing business insights and emerging payment solutions. You will have an in-depth understanding of managed service communications platforms and SaaS delivery within complex customer service environments.
This is an office‑based role (Manchester), and is paying up to £110k plus benefits including £25k bonus, car allowance, pensions and life insurance plus 25 days holiday.
Essential Skills & Experience- Proven experience in a senior technology leadership role (e.g. CTO, VP Engineering, Head of Product Engineering) within a UCaaS, CCaaS, MSP, or CPaaS environment
- Demonstrable understanding of Twilio Flex, Twilio APIs, AWS and programmable communications platforms
- Strong understanding of secure payment integrations (e.g., PCI‑DSS, tokenisation, IVR payments, hosted payment pages)
- Understand the latent power of mining business critical data flowing across the CEP and how to present data in usable management report format
- Experience delivering enterprise‑grade AI/ML‑powered contact centre features such as sentiment analysis, speech‑to‑text, or real‑time agent assist
- An understanding of emerging contact centre technology and next generation communications channels
- Excellent leadership, mentoring, and stakeholder communication skills
- Experience working in Agile/Scrum environments and managing multiple product streams
- Scaling a tech team in a high‑growth B2B environment
- Familiarity with ISO27001, GDPR, and UK data privacy standards
- Understanding of public sector frameworks and procurement processes
- Background in voice, chat, and omnichannel integration solutions
Chief Technology Officer employer: Ashdown
Join a dynamic and innovative technology company in Manchester as a Chief Technology Officer, where you will lead a talented Development Team and drive the company's technology vision. With a strong focus on employee growth, the company offers a collaborative work culture, competitive salary, and comprehensive benefits including a generous bonus structure, car allowance, and ample holiday time. This role not only provides the opportunity to shape cutting-edge products but also to thrive in a supportive environment that values strategic thinking and technical excellence.
