At a Glance
- Tasks: Manage and grow customer accounts in healthcare technology, focusing on retention and account growth.
- Company: Award-winning healthcare tech business improving NHS operations and service delivery.
- Benefits: Competitive salary of £47,000pa, hybrid working, and additional benefits.
- Other info: Join a dynamic team with opportunities for professional growth and development.
- Why this job: Make a real impact in healthcare by enhancing customer outcomes with innovative technology solutions.
- Qualifications: Experience in account management, SaaS, or healthcare technology preferred.
The predicted salary is between 50000 - 65000 £ per year.
An award-winning healthcare technology business operating across the NHS and wider public sector is seeking an Account Manager to manage and grow a portfolio of established customer accounts. The organisation delivers technology solutions that improve operational efficiency, service delivery and customer outcomes across healthcare environments.
This role would suit experienced Account Managers, Customer Success Managers, Strategic Account Managers or Business Development professionals with a background in SaaS, technology, healthcare or public sector environments. Experience working with NHS organisations or public sector contracts would be advantageous, although strong SaaS account management experience will also be considered.
As Account Manager you will take ownership of a portfolio of existing customers, focusing on retention, account growth and long-term value creation. Working closely with stakeholders across your accounts, you will build trusted relationships, identify opportunities to expand solution usage and support customers in achieving maximum value from the platform.
Your key responsibilities as Account Manager will include:
- Working closely with key stakeholders across your customer portfolio to build strong relationships and drive account growth.
- Leading regular business reviews.
Account Manager (Healthcare Technology) - Hybrid Working - £47,000pa in Birmingham employer: Ashdown
Join an award-winning healthcare technology company in Birmingham, where innovation meets compassion. With a hybrid working model, you will enjoy a supportive work culture that prioritises employee growth and development, alongside competitive benefits. This role offers the unique opportunity to make a meaningful impact on healthcare delivery while collaborating with passionate professionals dedicated to improving patient outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (Healthcare Technology) - Hybrid Working - £47,000pa in Birmingham
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Ashdown.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Ashdown.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Ashdown, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Account Manager (Healthcare Technology) - Hybrid Working - £47,000pa in Birmingham
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Ashdown.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Ashdown.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Ashdown. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Ashdown. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Ashdown
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Ashdown’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
