Facilities Manager - Slough (Part Time)

Overview

A high performing energetic facilities professional to join our growing team to oversee all FM matters across a small portfolio. They should have managing agent experience and be able to hit the ground running. They must be willing to lead from the front and the need to be hands on to get things done. We pride ourselves on a brilliant service so time management and the ability to work under pressure and prioritise works are an absolute must. Real opportunity to grow with a great company who has endless examples of promoting and growing talent.

Job Purpose

To establish, develop, control and manage, on behalf of the Landlord, the services and operations to each of the properties. To ensure compliance with all statutory regulations, internal policies and procedures, and best practices in the continued delivery of services in those properties.

Key Objectives

• Ensuring compliance with regulations and health, safety, environment and security standards.
• Act as an ambassador for the company, driving standards and leading by example.
• Managing landlord and occupier expectations.
• Managing service providers to deliver to the agreed standards.
• Agreeing, monitoring and managing all budgets to ensure costs, quality standards and efficiencies are achieved to target.

Key Accountabilities

• Ensure the cost-effective provision of agreed Facilities Management services for the Landlords, as required.
• Lead the procurement of and subsequently manage the provision of all relevant in scope FM services, ensuring optimum service standards from internal/external sources.
• Own the forecasting, and then subsequently monitor and control budgets, ensuring costs are properly allocated against the respective property schedule, contained within agreed levels, and corresponding reports provided as required.
• Ensure compliance with all statutory and internal obligations applicable to the ongoing occupation, operations and maintenance (including project work) of the Properties.
• Maintain up to date building specific policies and procedures.
• Maintain, establish and develop appropriate relationships and communication channels with all occupiers and other stakeholders to ensure that service levels are maintained and improved having regard to relevant budgetary constraints.
• Lead, manage and develop relationships with service partners to ensure compliance with contracts and deliver against agreed services and the KPI's.
• Ensuring all building services and life safety systems are maintained within relevant scheduled frequencies and inspections deadlines.
• Contribute towards the marketing of the properties, monitoring and managing digital and other media where necessary.
• Ensure the FM team fully understand their role and identify any training and development needs to ensure a high level of competence, knowledge, as well as encouraging their personal development.
• Monitor the progress and performance of the FM team in the properties and work in conjunction with line management, HR and other colleagues as necessary to resolve.
• Identify, propose and develop environmental and sustainability opportunities for implementation, setting objectives and monitoring progress.
• Represent the company as a key contact for the clients, occupiers, service partners and other stakeholders within the properties for which the FM is responsible.

Dimensions

Property Outline: One large landmark office building along with a smaller office and small industrial estate. All properties are located in Slough and Maidenhead.

Communication Lines: Contracts managers for Security; M & E and Cleaning services. Additionally chairing monthly meetings for these main services. Day to day management and monitoring of M & E contract staff and subcontractors. Fabric maintenance contractors - communicating with contract manager, foreman and other personnel. Client Landlord - the Landlord's architect, surveyors, consultants, insurance agents & surveyors, marketing agency and letting agents. Ashdown Phillips & Partners - Directors, Surveyors, Accounts, FM colleagues. Health & Safety Consultants - asbestos surveyors & inspectors, Local Authority H & S Officers. Regional Fire Brigade - Fire Officers. Occupiers - their consultants, fit out agents and contractors.

Person Specification

These are the minimum key areas of knowledge, skills and experience:

• Excellent working knowledge of current statutory legislation and regulations, especially regarding Health, Safety and Environment.
• Proven knowledge and experience of managing contractors and service levels associated with a retail, office and residential estate, and within agreed budgets.
• Proven experience of managing complex buildings.
• Problem solving skills to continue to match resources to achieve various service requirements.
• Demonstrable knowledge of service charges and budgeting techniques.
• Excellent organisational and time management, able to meet tight deadlines and respond in emergency situations.
• Self-motivated and able to work on own initiative without ongoing direct supervision.
• Excellent interpersonal and communication skills able to effectively communicate at all levels and operate comfortably as part of a multi-skilled team.
• Willingness to adopt a flexible approach to working patterns to respond to changing needs.
• Previous facilities management or management experience in commercial office buildings.
• Interest in the property sector and an understanding of the occupational requirements of occupiers.
• Excellent IT skills in particular Microsoft Word and Excel.

Qualifications: Desirable - IWFM Membership, IOSH, NEBOSH

Hours: This is a 3 day a week position (22.5 hours) or it can be shorter hours split over 5 days, schedule to be agreed.