Director - Head of Facilities Management
Director - Head of Facilities Management

Director - Head of Facilities Management

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire a diverse team in facilities management while ensuring exceptional service delivery.
  • Company: Ashdown Phillips is a leading property management specialist committed to client-centred solutions.
  • Benefits: Enjoy a dynamic work environment with opportunities for professional growth and development.
  • Why this job: Join a forward-thinking team that values diversity and fosters an inclusive workplace culture.
  • Qualifications: Proven leadership experience in facilities management and strong knowledge of health and safety regulations required.
  • Other info: This role offers strategic oversight and hands-on leadership across a diverse property portfolio.

The predicted salary is between 43200 - 72000 £ per year.

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LOCATION: London-based with UK-wide coverage

Ashdown Phillips & Partners Resources Ltd is excited to offer a unique opportunity for a Head of Facilities Management who will combine strategic leadership with hands-on operational oversight. In this role, the successful candidate will lead a diverse team of Facilities Managers, Shopping Centre Managers, and their direct reports, to deliver exceptional service to clients and tenants. As a leading specialist in property management, Ashdown Phillips is committed to providing innovative, client-centred solutions. Our team is dedicated to delivering outstanding property management services, setting the standard for excellence in the industry. At Ashdown Phillips we celebrate diversity, embracing individuals from all backgrounds and experiences. We are committed to fostering an inclusive and equitable workplace where everyone can thrive and be themselves. We believe that by bringing together unique perspectives, we create dynamic, forward-thinking teams.

Role Overview: The Head of Facilities Management will be responsible for shaping and driving the strategic direction of all facilities management services across our diverse property portfolio. The role requires an individual who can inspire a culture of service excellence, client-centricity and alignment with our company values. As a Board Director, you will be responsible for ensuring the Company operates with integrity, sustainability and success, by steering its strategic direction. You will provide leadership and guidance to the whole business, including the Board of Directors, whilst playing a key role in identifying potential risks and developing strategies to manage or mitigate them.

Key Responsibilities:

  • Lead, mentor and develop the Facilities Management team, offering guidance and support to maintain high operational standards and foster continuous improvement.
  • Oversee day-to-day facilities operations, ensuring efficiency, compliance and industry-leading service delivery.
  • Ensure adherence to health, safety and environmental regulations, actively mitigating risks and ensuring compliance at all times.
  • Act as a central point of escalation for complex issues, ensuring timely and effective resolution.
  • Offer expert advice on property and public liability claims, including guidance on the associated reporting processes.
  • Continuously review and enhance facilities management processes and procedures to ensure they remain effective and aligned with industry best practice.
  • Champion strategic initiatives and key business activities, including ESG, Design for Management, and Flexible Workspace Projects.
  • Identify and drive new business opportunities, staying ahead of industry trends and new regulations.
  • Oversee the efficient mobilisation of properties, ensuring compliance and maintaining high performance standards during transitions.
  • Effectively manage and review Facilities Management team budgets, optimising resources, maximising recovery, and identifying opportunities for operational improvement.
  • Monitor financial performance, identifying cost-saving opportunities while ensuring alignment with company objectives.
  • Lead procurement strategies, ensuring that facilities-related contracts and services are competitively priced and have well-defined service level agreements (SLAs).
  • Provide regular updates and reports to the Board Members on the performance of facilities operations and key projects.
  • Champion a client-first mindset, ensuring exceptional service delivery and strong client engagement.
  • Maintain strong client relationships through effective communication and regular engagement.
  • Play an active role in evolving, promoting and delivering the company's strategic objectives.

Key Skills & Competencies:

  • Proven leadership experience, with a passion for developing talent and creating high-performing teams.
  • Strong background in facilities management, with a balanced approach of strategic oversight and hands-on leadership.
  • In-depth knowledge of health and safety regulations, including asbestos management, legionella control, and statutory compliance.
  • Extensive experience in contract management, with a deep understanding of the full lifecycle.
  • Skilled in driving change, continuously reviewing and improving processes, and motivating teams to achieve their potential.
  • Excellent communicator, adept at influencing senior leaders and engaging external stakeholders.
  • Strong planning and prioritisation abilities, capable of handling multiple tasks and demands effectively in a dynamic environment.
  • Proactive and solutions-driven, committed to innovation and continuous improvement.

Director - Head of Facilities Management employer: Ashdown Phillips & Partners

Ashdown Phillips & Partners Resources Ltd is an exceptional employer, offering a dynamic work environment in London that champions diversity and inclusivity. As a leader in property management, we provide our employees with ample opportunities for professional growth and development, while fostering a culture of service excellence and innovation. Our commitment to employee well-being and sustainability ensures that you will thrive in a supportive atmosphere, making a meaningful impact across our diverse property portfolio.
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Contact Detail:

Ashdown Phillips & Partners Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director - Head of Facilities Management

✨Tip Number 1

Network with professionals in the facilities management sector. Attend industry events, webinars, or local meetups to connect with potential colleagues and leaders in the field. Building relationships can often lead to insider knowledge about job openings and company culture.

✨Tip Number 2

Research Ashdown Phillips & Partners thoroughly. Understand their values, recent projects, and strategic initiatives. This knowledge will not only help you tailor your approach but also demonstrate your genuine interest in the company during discussions.

✨Tip Number 3

Prepare to discuss your leadership style and how it aligns with fostering a high-performing team. Be ready to share specific examples of how you've successfully led teams in the past, particularly in facilities management or related fields.

✨Tip Number 4

Stay updated on industry trends and regulations that impact facilities management. Being knowledgeable about current challenges and innovations will position you as a forward-thinking candidate who can contribute to the company's strategic objectives.

We think you need these skills to ace Director - Head of Facilities Management

Leadership Skills
Facilities Management Expertise
Health and Safety Knowledge
Contract Management
Strategic Planning
Operational Oversight
Risk Management
Client Relationship Management
Change Management
Budget Management
Procurement Strategies
Communication Skills
Problem-Solving Skills
Team Development
Project Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in facilities management and leadership roles. Emphasise your achievements in previous positions, particularly those that demonstrate your ability to lead teams and drive operational excellence.

Craft a Compelling Cover Letter: Your cover letter should reflect your passion for facilities management and your understanding of the company's values. Discuss how your strategic vision aligns with Ashdown Phillips' commitment to client-centred solutions and service excellence.

Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as leadership, compliance with health and safety regulations, and contract management. Provide specific examples of how you've successfully applied these skills in your previous roles.

Showcase Your Vision: As this role involves shaping the strategic direction of facilities management services, include a brief section in your application outlining your vision for the role. Discuss how you would approach challenges and opportunities within the industry.

How to prepare for a job interview at Ashdown Phillips & Partners

✨Showcase Your Leadership Skills

As a candidate for the Head of Facilities Management, it's crucial to demonstrate your leadership experience. Prepare examples of how you've successfully led teams, mentored individuals, and driven performance improvements in previous roles.

✨Understand Industry Regulations

Familiarise yourself with health and safety regulations relevant to facilities management, such as asbestos management and legionella control. Be ready to discuss how you have ensured compliance in past positions and how you would approach these issues in the new role.

✨Highlight Client-Centric Achievements

Since the role emphasises a client-first mindset, prepare to share specific instances where you've enhanced client relationships or improved service delivery. This will show your alignment with the company's values and commitment to exceptional service.

✨Demonstrate Strategic Thinking

The position requires strategic oversight, so be prepared to discuss your approach to identifying risks and opportunities within facilities management. Share examples of how you've implemented strategic initiatives that align with business objectives and drive operational success.

Director - Head of Facilities Management
Ashdown Phillips & Partners
Location: London
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