Estate Receptionist & Guest Experience Lead in Newbury
Estate Receptionist & Guest Experience Lead

Estate Receptionist & Guest Experience Lead in Newbury

Newbury Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage reception, handle enquiries, and support events in a vibrant estate.
  • Company: Professional estate management firm with a focus on customer experience.
  • Benefits: Competitive salary, generous holiday package, and wellness benefits.
  • Why this job: Be the welcoming face of a dynamic estate and enhance guest experiences.
  • Qualifications: Excellent customer service and organisational skills required.
  • Other info: Full-time role with opportunities for personal growth in a supportive environment.

The predicted salary is between 30000 - 42000 £ per year.

A professional estate management firm located in Newbury is looking for a Receptionist to manage their newly redeveloped business estate. This full-time role requires excellent customer service and organisational skills, ensuring a welcoming environment for all occupiers and visitors.

Responsibilities include:

  • Managing the reception area
  • Handling enquiries
  • Maintaining building operations
  • Supporting event initiatives

Competitive salary and generous holiday package available, alongside wellness benefits.

Estate Receptionist & Guest Experience Lead in Newbury employer: Ashdown Phillips & Partners Limited

Join a dynamic estate management firm in Newbury, where we prioritise exceptional customer service and a welcoming atmosphere for both occupiers and visitors. Our supportive work culture fosters employee growth through ongoing training and development opportunities, while our competitive salary and generous holiday package, along with wellness benefits, ensure a rewarding work-life balance.
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Contact Detail:

Ashdown Phillips & Partners Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Estate Receptionist & Guest Experience Lead in Newbury

✨Tip Number 1

First things first, make sure you know the company inside out. Research their values, mission, and recent projects. This will help you tailor your approach and show them you're genuinely interested in being part of their team.

✨Tip Number 2

When you get that interview, don’t just focus on your skills. Share stories that highlight your customer service experience and organisational skills. We want to see how you’ve created welcoming environments in the past!

✨Tip Number 3

Networking is key! Connect with current or former employees on LinkedIn. They can provide insights about the company culture and might even give you a heads-up about the interview process.

✨Tip Number 4

Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Estate Receptionist & Guest Experience Lead in Newbury

Customer Service Skills
Organisational Skills
Reception Management
Enquiry Handling
Building Operations Management
Event Support
Communication Skills
Welcoming Attitude

Some tips for your application 🫡

Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've created welcoming environments in the past, so share specific examples that showcase your skills!

Organisational Skills are Key: Since this role involves managing the reception area and building operations, let us know about your organisational skills. Mention any tools or methods you use to stay organised and efficient.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the extra step to connect their experience with what we’re looking for.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Ashdown Phillips & Partners Limited

✨Know the Company Inside Out

Before your interview, take some time to research the estate management firm. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Customer Service Skills

As a Receptionist, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer or resolved a difficult situation. This will demonstrate your ability to create a welcoming environment for visitors.

✨Organisational Skills are Crucial

Since the role involves managing the reception area and building operations, be ready to discuss how you stay organised. Share specific tools or methods you use to keep track of tasks and appointments, as this will highlight your suitability for the position.

✨Prepare for Event Support Questions

Given that the role includes supporting event initiatives, think about any relevant experience you have in event planning or coordination. Be prepared to discuss how you can contribute to making events successful and memorable for guests.

Estate Receptionist & Guest Experience Lead in Newbury
Ashdown Phillips & Partners Limited
Location: Newbury
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