At a Glance
- Tasks: Lead a dynamic team to deliver exceptional dining experiences at our award-winning restaurant.
- Company: Join the prestigious Ashdown Park Hotel & Country Club, known for its stunning location and service.
- Benefits: Enjoy competitive pay, career development, free meals, and discounts on stays and spa treatments.
- Other info: Join a supportive team with opportunities for growth and long-term career development.
- Why this job: Be the face of a renowned restaurant and make a real impact on guest experiences.
- Qualifications: Proven experience in restaurant management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
This is a unique opportunity to join the management team at Ashdown Park Hotel & Country Club's stunning two rosette Anderida Restaurant, delivering distinctly memorable experiences for our valued customers. You will become the face of the restaurant, able to manage a busy evening service or early business breakfast with the same easy welcome and efficient service. Organising shifts to reflect business needs and ensuring ongoing training and development is an integral part of the staff experience.
Key Responsibilities:
- To lead and manage a team to deliver exceptional service.
- To provide the highest quality of guest service.
- To contribute to the profitable operation of the hotel by maintaining and adhering to allocated budgets and controlling stock.
- To consult with the Food & Beverage Manager and Executive Chef in relation to changing food styles and expectations of the guests and that this information is communicated effectively.
Attributes/Experience:
- You will need a strong operational track record with a sound knowledge of Food and Beverage.
- Proven experience of managing a team is essential as is the ability to train, develop and motivate people to achieve the targets that will be set.
- You should be able to demonstrate a successful career within restaurants that shows excellent customer care and management skills.
- You will have excellent verbal communication skills, be highly organised, passionate and self-motivated.
- You will be enthusiastic, customer-focused and work within deadlines set to meet business and customer demands.
- Due to our rural location you will need your own transport.
If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received.
At Elite Hotels we have a single-minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
About Ashdown Park Hotel & Country Club:
Ashdown Park Hotel and Country Club is a stunning grade two listed country house set in 186 acres of beautiful grounds on the edge of the Ashdown Forest. With an award-winning 4 red star Hotel, fine dining two rosette Anderida Restaurant, 3 lounges, 17 conference & banqueting rooms, Cocktail Bar, Brasserie, fully equipped Country Club and Spa, we offer our guests a complete experience.
Why work at Ashdown Park Hotel & Country Club:
As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals – this could be you!
Benefits:
- Generous share of the monthly Service Charge (which is dependent upon overall sales performance).
- Career development with accredited training providers.
- Enhanced holiday programme & reward scheme for long service.
- Employee Assistance Programme - Hospitality Action.
- Meals provided by our talented kitchen team.
- Free parking and uniform laundering service.
- Generous 'Refer a Friend' bounty incentive.
- Recognition awards for exceptional customer service.
- Reduced price stays in all of our hotels.
- Discounts available for spa treatments and for food and beverage (after successful completion of probation period).
- Smart Pension Scheme which is linked to Smart Rewards which gives employees free, unlimited access to over 1200 discounts.
- Access to Wagestream which helps you keep track of your earnings in real-time; gives you access to the wages you have earned; helps you to save wages; gives you access to a financial health score checker.
For full details of the benefits on offer please check our website: https://www.careersatelitehotels.co.uk/why-work-elite
Restaurant Manager employer: Ashdown Park
At Ashdown Park Hotel & Country Club, we pride ourselves on creating a supportive and enriching work environment for our team members. As an accredited Investor in People, we offer extensive training and career development opportunities, ensuring that every employee can grow and thrive within our esteemed establishment. With a focus on exceptional service and a strong sense of community, our staff enjoy generous benefits, including a share of service charge, enhanced holiday programmes, and discounts across our facilities, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Ashdown Park. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Ashdown Park
Don't be shy about reaching out to Ashdown Park directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Ashdown Park and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Ashdown Park
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
