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- Tasks: Supervise housekeeping, ensuring guest rooms and public areas are spotless.
- Company: Join the dedicated team at Ashdown Park Hotel, known for its high standards.
- Benefits: Enjoy flexible shifts, competitive pay, and a supportive work environment.
- Other info: Own transport required due to rural location; great career growth opportunities.
- Why this job: Make a real impact on guest experiences and uphold our excellent reputation.
- Qualifications: Experience in cleaning preferred, but full training is provided.
The predicted salary is between 10 - 12 £ per hour.
This is an opportunity to work on a casual basis within Ashdown Park Hotel as a Housekeeping Supervisor. Working as part of the wider housekeeping team, you will have responsibility for a dedicated number of guest bedrooms ensuring the highest standards of cleanliness as well as checking the work of others and maintaining high standards of cleanliness in the public areas of the Hotel. You will be part of a close knit and dedicated Housekeeping & Laundry team who maintain the high standards of cleanliness expected by our guests. You will be cleaning and servicing guest bedrooms, replenishing amenities and assisting with the cleaning of public areas as well as checking the work of other Housekeeping staff on shift. The role is a critical factor in maintaining and strengthening the hotel’s excellent reputation and helping to provide our guests with distinctly memorable experiences. Various shifts are available which can include daytime, evenings, weekends and bank holidays.
Key Responsibilities:
- To prepare and check allocated rooms for guests staying at the hotel.
- Be constantly aware of guest needs and recognise the expectations of guests.
- To anticipate guest requirements and take appropriate action.
- Have a genuine passion for high standards of cleanliness and presentation with excellent attention to detail.
Key Attributes:
- Experience as a cleaner or housekeeper is preferred although not essential as full training will be given.
- Once trained, ability to work with little supervision and maintain a high level of performance.
- Excellent communication skills and the ability to interact with colleagues and guests in a friendly professional manner.
- Customer-oriented.
- Prioritisation and time management skills.
- Working quickly without compromising quality.
Benefits: As a people focused Investor In People Company we offer a great range of benefits to the successful candidate. Due to our rural location you will need your own transport. At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
Housekeeping Supervisor - Casual employer: Ashdown Park
Contact Detail:
Ashdown Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor - Casual
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around Ashdown Park Hotel or check out their website. Familiarising yourself with the place will help you feel more confident and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to housekeeping and customer service. We recommend rehearsing your answers with a friend or in front of the mirror to nail that confident delivery when it counts.
✨Tip Number 3
Show off your passion for cleanliness! During the interview, share specific examples of how you've maintained high standards in previous roles. This will demonstrate your commitment to the job and align with the hotel's values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to tailor your approach.
We think you need these skills to ace Housekeeping Supervisor - Casual
Some tips for your application 🫡
Show Your Passion for Cleanliness: When writing your application, let us know about your genuine passion for cleanliness and presentation. Share any experiences that highlight your attention to detail, as this is key for the Housekeeping Supervisor role.
Highlight Relevant Experience: Even if you don't have direct experience as a cleaner or housekeeper, mention any related roles where you've demonstrated strong organisational skills or customer service. We value transferable skills!
Be Personable and Professional: Since communication is crucial in this role, make sure your application reflects your friendly and professional manner. Use a conversational tone while maintaining professionalism to show us you're a great fit for our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, you can check out all the benefits we offer!
How to prepare for a job interview at Ashdown Park
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Housekeeping Supervisor. Familiarise yourself with the key tasks like preparing and checking guest rooms, maintaining cleanliness in public areas, and supervising other staff. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Attention to Detail
Since this position requires a genuine passion for cleanliness and presentation, be ready to discuss specific examples from your past experiences where your attention to detail made a difference. Whether it’s a time you went above and beyond in cleaning or how you ensured high standards were met, these stories will resonate well.
✨Emphasise Your Communication Skills
As a Housekeeping Supervisor, you'll need to interact with both guests and team members. Prepare to share instances where your excellent communication skills helped resolve an issue or improved teamwork. This will show that you can maintain a friendly and professional manner, which is crucial in a hospitality setting.
✨Demonstrate Your Customer Orientation
The hotel industry thrives on customer satisfaction, so be prepared to discuss how you anticipate guest needs and ensure their expectations are met. Think of examples where you provided exceptional service or went the extra mile for a guest, as this will highlight your commitment to creating memorable experiences.