Ashdown Park is seeking a hands-on Training Officer to embed our culture, service standards and guest-centric values across the hotel. You will design, deliver and support learning initiatives through on-the-job, online and classroom sessions, working with the HR Manager and Heads of Departments to translate programmes into consistent floor performance.
The role covers induction, statutory and compliance training and customer service, with mentoring of apprentices to support our apprenticeship
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Hospitality Training & Service Coach in Heathfield employer: Ashdown Park
Elite Hotels is an exceptional employer that prioritises a positive work environment and employee satisfaction. With a strong focus on customer service, our team members are encouraged to engage with guests and go the extra mile, fostering a culture of support and collaboration. Located in a picturesque rural setting, we offer unique opportunities for personal growth and development, ensuring that every employee feels valued and empowered in their role.
