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- Tasks: Join our housekeeping team to ensure guest rooms and public areas shine.
- Company: Elite Hotels, known for creating memorable guest experiences.
- Benefits: Flexible shifts, training provided, and a supportive work environment.
- Other info: Own transport required due to our rural location.
- Why this job: Be part of a dedicated team making every guest's stay exceptional.
- Qualifications: Experience is a plus, but passion for cleanliness is key!
The predicted salary is between 10 - 12 £ per hour.
This is an opportunity to work on a casual basis within Ashdown Park Hotel as a Housekeeping Assistant. Working as part of the wider housekeeping team, you will have responsibility for a dedicated number of guest bedrooms ensuring the highest standards of cleanliness as well as maintaining high standards of cleanliness in the public areas of the Hotel. You will be part of a close knit and dedicated Housekeeping & Laundry team who maintain the high standards of cleanliness expected by our guests. You will be cleaning and servicing guest bedrooms, replenishing amenities and assisting with the cleaning of public areas. The role is a critical factor in maintaining and strengthening the hotel’s excellent reputation and helping to provide our guests with distinctly memorable experiences. Various shifts are available which can include daytime, evenings, weekends and bank holidays.
Key Responsibilities:
- To prepare allocated rooms for guests staying at the hotel.
- Be constantly aware of guest needs and recognise the expectations of guests.
- To anticipate guest requirements and take appropriate action.
- Have a genuine passion for high standards of cleanliness and presentation with excellent attention to detail.
Key Attributes:
- Experience as a cleaner or housekeeper is desirable although not essential as full training will be given.
- Once trained, ability to work with little supervision and maintain a high level of performance.
- Excellent communication skills and the ability to interact with colleagues and guests in a friendly professional manner.
- Customer-oriented.
- Prioritization and time management skills.
- Working quickly without compromising quality.
Benefits: As a people focused Investor In People Company we offer a great range of benefits to the successful candidate. Due to our rural location you will need your own transport. At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
Housekeeping Assistant - Casual in Forest Row employer: Ashdown Park
Contact Detail:
Ashdown Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Assistant - Casual in Forest Row
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Ashdown Park Hotel. Familiarise yourself with their values and what makes them stand out. This will help you connect better during the conversation and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Housekeeping Assistant, you'll be interacting with guests and colleagues. Try role-playing common scenarios with a friend to boost your confidence and ensure you come across as friendly and professional.
✨Tip Number 3
Show off your attention to detail! During the interview, share examples of times when you've gone above and beyond in your previous roles. This will highlight your passion for cleanliness and presentation, which is key for this position.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our careers page. It’s the best way to ensure your application gets noticed and shows that you're keen to join our dedicated team at Elite Hotels.
We think you need these skills to ace Housekeeping Assistant - Casual in Forest Row
Some tips for your application 🫡
Show Your Passion for Cleanliness: When writing your application, let us know about your genuine passion for cleanliness and presentation. Share any experiences or examples that highlight your attention to detail, as this is key for the Housekeeping Assistant role.
Highlight Relevant Experience: Even if you don't have direct experience as a cleaner or housekeeper, mention any related roles where you've maintained high standards. We value transferable skills, so don’t hesitate to showcase your customer service or teamwork experiences!
Be Personable and Professional: Remember, communication is crucial! Use a friendly yet professional tone in your application. We want to see how you interact with others, so let your personality shine through while keeping it appropriate for the hospitality industry.
Apply Through Our Website: Make sure to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can check out all the benefits we offer while you're there!
How to prepare for a job interview at Ashdown Park
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Housekeeping Assistant. Familiarise yourself with the key tasks like cleaning guest bedrooms and public areas, as well as replenishing amenities. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Attention to Detail
Since cleanliness is paramount in this job, be prepared to discuss how you maintain high standards in your previous roles. Share specific examples of how you've ensured a clean and welcoming environment, whether at home or in a previous job. This will show that you have the right mindset for the position.
✨Emphasise Your Customer Orientation
The hotel industry thrives on customer satisfaction, so highlight your ability to anticipate guest needs. Think of instances where you went above and beyond for someone, and be ready to share those stories. This will illustrate your commitment to providing memorable experiences for guests.
✨Be Ready for Practical Questions
Expect questions about how you would handle specific situations, like dealing with a guest's request or managing your time effectively during busy shifts. Practise your responses to these scenarios, as it will show that you're not only capable but also proactive in thinking about the role.