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- Tasks: Deliver exceptional service in a vibrant food and beverage environment.
- Company: Join a dynamic hotel team passionate about hospitality.
- Benefits: Flexible hours, full training, and opportunities for personal growth.
- Why this job: Be part of memorable experiences and make guests smile every day.
- Qualifications: Friendly attitude, reliability, and a passion for customer service.
- Other info: Own transport is a plus due to our rural location.
The predicted salary is between 20000 - 25000 £ per year.
We are seeking friendly, enthusiastic and flexible Food and Beverage (F&B) Assistants with a passion for hospitality to join our team. As a F&B Assistant you will help ensure that our customers across our catering operations enjoy a distinctly memorable experience by providing the highest standards of service and customer care and exceeding expectations whenever possible. Our food and beverage operations include Conference and Banqueting, Restaurant, Brasserie, Lounge, Bars and Room Service. Dependent on business needs, the role could also take you to any of the Hotel's food and beverage operations with the appropriate training provided.
Key Responsibilities:
- To ensure all guests receive the highest level of service whilst being an ambassador for the hotel by promoting the hotel and its image.
- To have a thorough knowledge of the hotel and thereby maximise opportunities to inform our guests of the facilities the hotel and wider group can offer when asked.
- To ensure meeting rooms, functions, lounge and restaurants are set up as required and assist at special events such as weddings, receptions and corporate events, and carry out cleaning duties each day as directed.
- Take food and beverage orders and relay them accurately, providing guests with information about menu items and allergens and if required make recommendations based on their personal preferences.
- Present and serve food and beverages to the highest standards ensuring guest satisfaction at all times.
- Follow all food hygiene and safety protocols at all times. Full training will be given in the standards that the hotel requires.
Key Attributes:
- Must have a professional, friendly and approachable personality with excellent interpersonal skills in order to work well with colleagues and guests.
- Must be of smart appearance, with care taken over personal presentation and of work wear.
- Previous experience in food and beverage service is preferred, however full training will be given.
- What is required is flexibility, reliability and a genuine passion for people with a willingness to learn about food and wine and be committed to providing the best possible customer service.
- Must be able to work in a fast-paced, dynamic environment, remaining calm and composed at all times.
- Excellent time management and organizational skills, with the ability to prioritize tasks effectively.
- Must be reliable once committed to work an offered shift and able to work flexible hours, including early mornings, evenings and weekends as required.
- Due to the variety of rota start and finish times and our rural location, having your own transport will be advantageous.
- A reasonable level of fitness in order to work an 8 hour shift in a physically active role.
If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received. Due to our rural location you will need your own transport.
Food & Beverage Assistant in Forest Row employer: Ashdown Park
Contact Detail:
Ashdown Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant in Forest Row
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with all the facilities and services we offer. This way, when you're chatting with guests, you can confidently recommend what they might enjoy, making their experience even better.
✨Tip Number 2
Show off your personality! When you meet potential employers or colleagues, let your friendly and enthusiastic side shine through. A warm smile and a positive attitude can go a long way in the hospitality industry.
✨Tip Number 3
Be flexible and ready to adapt! Our F&B operations can be fast-paced and dynamic, so being open to learning and taking on different roles will make you stand out. Plus, it shows you're committed to providing top-notch service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, so keep an eye out for any new roles that match your skills and passion.
We think you need these skills to ace Food & Beverage Assistant in Forest Row
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the food and beverage industry shine through. We want to see that you genuinely care about providing excellent service and creating memorable experiences for guests.
Tailor Your Application: Make sure to customise your application to highlight relevant experience or skills that match the job description. If you've worked in similar roles before, share those stories with us to show how you'd fit right in!
Be Professional Yet Approachable: Your written application should reflect a friendly and professional tone. We’re looking for someone who can connect with guests, so let your personality come through while maintaining a level of professionalism.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role as soon as possible. Don’t wait too long!
How to prepare for a job interview at Ashdown Park
✨Know Your Menu
Familiarise yourself with the menu and any special offerings before the interview. Being able to discuss dishes, ingredients, and potential allergens shows your passion for food and beverage service, which is crucial for this role.
✨Show Off Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s a time you went above and beyond for a guest or handled a difficult situation, showcasing your interpersonal skills will demonstrate that you can be a friendly and approachable ambassador for the hotel.
✨Dress to Impress
Make sure you present yourself smartly for the interview. A professional appearance reflects your understanding of the hospitality industry and shows that you take the role seriously. Remember, first impressions count!
✨Be Ready for Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability openly. Highlight your willingness to work early mornings, evenings, and weekends, as well as your ability to adapt to a fast-paced environment.