At a Glance
- Tasks: Engage with businesses to raise cyber crime awareness and connect them with specialists.
- Company: Join a government-backed initiative making a real difference in the business community.
- Benefits: Competitive salary, hybrid working, ongoing training, and a supportive team environment.
- Other info: Opportunity for professional growth in a dynamic and people-focused role.
- Why this job: Make an impact by helping businesses stay safe from cyber threats while building valuable relationships.
- Qualifications: Strong communication skills and experience in customer relations or similar roles.
The predicted salary is between 32000 - 40000 £ per year.
An exciting opportunity has arisen for a confident and professional Customer Relations Executive / Officer to join a nationally important initiative supporting businesses with cyber crime awareness and prevention. Working on behalf of a central government-backed programme, you will engage directly with small and medium-sized businesses, helping connect them with specialist cyber security support and resources. This is an ideal role for someone who enjoys relationship-building, presenting, networking, and communicating with business owners in a professional but approachable way.
The Role
- Build relationships with local businesses and business communities
- Speak with small business owners about government cyber crime initiatives
- Arrange introductions and appointments with specialist cyber security advisors
- Deliver presentations and information sessions to business groups and organisations
- Attend networking events, exhibitions, and community business meetings
- Share information and increase awareness of available support services
- Maintain accurate records of business engagement activity
- Represent the programme professionally at all times
Importantly, this role does not involve providing cyber security advice directly. Your focus will be on engagement, communication, awareness, and connecting businesses with the appropriate specialists.
About You
- Excellent communication and interpersonal skills
- Confidence speaking with business owners and stakeholders
- Experience in customer relations, account management, business development, community engagement, or a similar client-facing role
- Strong presentation and networking abilities
- A proactive and organised approach to work
- The ability to build credibility and trust quickly
- A full UK driving licence may be advantageous depending on location
Experience within government programmes, business support services, events, or stakeholder engagement would be beneficial but is not essential.
What’s on Offer
- Salary between £32,000 – £40,000 depending on experience
- Opportunity to work on a high-profile public initiative
- Varied and people-focused role
- Hybrid and field-based working opportunities
- Ongoing training and professional development
- Supportive and collaborative team environment
If you are a confident communicator who enjoys building relationships and making a genuine impact within the business community, we would love to hear from you.
SME Relationship Advocate – Cyber Awareness employer: Ashdown Group
Join a dynamic team dedicated to enhancing cyber awareness among small and medium-sized businesses. With a focus on relationship-building and community engagement, we offer a supportive work culture that values professional development and collaboration. Enjoy the flexibility of hybrid working while contributing to a nationally important initiative backed by the government, making a meaningful impact in the business community.
StudySmarter Expert Advice🤫
We think this is how you could land SME Relationship Advocate – Cyber Awareness
✨Tip Number 1
Get out there and network! Attend local business events, exhibitions, and community meetings. It's all about making connections and showing your face – people remember a friendly smile!
✨Tip Number 2
Practice your pitch! You’ll need to communicate the importance of cyber awareness clearly and confidently. Role-play with friends or family to get comfortable presenting your ideas.
✨Tip Number 3
Follow up after meetings! A quick email or call can reinforce your connection and show that you’re genuinely interested in helping businesses. It’s all about building those relationships!
✨Tip Number 4
Apply through our website! We want to see your enthusiasm and commitment. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace SME Relationship Advocate – Cyber Awareness
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your communication and relationship-building abilities, as these are key for the SME Relationship Advocate role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about cyber awareness and how your background makes you a great fit. Be personable and professional – we want to see your enthusiasm shine through!
Showcase Relevant Experience:If you've got experience in customer relations or community engagement, make it front and centre. We’re looking for candidates who can connect with business owners, so share any relevant stories or achievements.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Ashdown Group
✨Know Your Cyber Stuff
Even though you won't be giving direct cyber security advice, it's crucial to have a solid understanding of the basics. Brush up on government initiatives related to cyber crime and be ready to discuss how they can benefit small businesses. This will show your genuine interest and help you build credibility.
✨Practice Your Presentation Skills
Since you'll be delivering presentations and information sessions, practice makes perfect! Prepare a short presentation about a relevant topic, like the importance of cyber awareness for SMEs. This will not only showcase your communication skills but also demonstrate your ability to engage an audience.
✨Build Rapport with Real Examples
During the interview, share specific examples of how you've successfully built relationships in previous roles. Whether it’s through networking events or community engagement, these stories will highlight your interpersonal skills and show that you can connect with business owners effectively.
✨Ask Insightful Questions
Prepare thoughtful questions to ask your interviewers about the role and the programme. Inquire about their current challenges in engaging businesses or how they measure success in building relationships. This shows your enthusiasm and helps you understand if the role is the right fit for you.
