At a Glance
- Tasks: Lead and inspire a team across 10 stores in North West London.
- Company: Dynamic retail company focused on growth and performance.
- Benefits: £70,000 salary, 20% bonus, car allowance, and career development.
- Other info: Enjoy significant autonomy and the chance to shape business performance.
- Why this job: Make a real impact on regional growth and team success.
- Qualifications: Experience in multi-site management and strong leadership skills.
The predicted salary is between 70000 - 70000 £ per year.
Are you an experienced multi-site retail or operational leader looking for an opportunity to drive performance across a growing region? We are seeking a commercially focused Regional Store Manager to oversee a portfolio of approximately 10 stores across North West London, combining strategic leadership with hands-on operational excellence. This is a high-impact role with full responsibility for regional performance, profitability, people development, and operational standards. Reporting to the General Manager of Operations, you will play a key role in shaping the future growth and success of the business.
Key Responsibilities
- Commercial & Financial Performance
- Take full ownership of regional sales, debt, cost, and profit targets across all stores.
- Manage the regional P&L and present monthly performance reports to the Ownership team.
- Develop and deliver strategic and operational plans to drive revenue growth and improve store performance.
- Formulate and manage the annual regional budget.
- Monitor, analyse and report on key operational and commercial metrics, identifying trends and opportunities for improvement.
- Leadership & People Management
- Recruit, develop, coach and manage Store Managers to maximise both individual and team performance.
- Support Store Managers in leading, motivating and developing high-performing store teams.
- Work closely with HR to foster a culture built on trust, accountability, inclusion and performance.
- Drive employee engagement and ensure succession planning across the region.
- Operational Excellence
- Conduct regular store visits to ensure exceptional store standards, customer service and operational compliance.
- Maximise efficiency and productivity through process analysis and continuous improvement initiatives.
- Review operational performance data and implement action plans to improve results.
- Ensure all stores comply with relevant legal, health & safety, and company regulations.
- Reporting & Stakeholder Management
- Prepare and present performance reports for review by the General Manager of Operations and Ownership.
- Provide clear recommendations based on performance trends and operational insights.
- Support wider business initiatives and undertake additional projects as required.
About You
To be successful in this role, you will have:
- Proven experience managing multiple sites within a retail, self-storage, hospitality, leisure or service-led environment.
- Strong commercial acumen with experience managing P&L performance.
- A track record of driving sales growth, profitability and operational excellence.
- Exceptional leadership and coaching skills with experience developing management teams.
- Strong analytical and problem-solving abilities.
- Excellent communication and stakeholder management skills.
- A hands-on approach with the ability to balance strategic planning and operational delivery.
What's on Offer?
- £70,000 basic salary
- 20% performance bonus
- Car allowance
- Significant autonomy and responsibility
- Opportunity to influence regional growth and business performance
- Career development within a growing organisation
If you are a driven regional leader who thrives on delivering results through people, process and performance, we'd love to hear from you.
Regional Store Manager North West London Retail - £70,000 plus bonus employer: Ashdown Group
Join a dynamic retail organisation that values leadership and operational excellence, offering a competitive salary of £70,000 plus a 20% bonus and car allowance. With a strong focus on employee development and a culture of trust and accountability, this role provides significant autonomy to influence regional growth while fostering a high-performing team environment in the vibrant North West London area. Embrace the opportunity for career advancement within a supportive and innovative company dedicated to driving performance and profitability.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Store Manager North West London Retail - £70,000 plus bonus
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Ashdown Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Ashdown Group!
We think you need these skills to ace Regional Store Manager North West London Retail - £70,000 plus bonus
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Ashdown Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Ashdown Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Ashdown Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Ashdown Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
