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- Tasks: Support users with Zoho CRM, training, and system improvements.
- Company: Leading finance firm in Northampton with a growing team.
- Benefits: £40,000 salary plus up to 15% bonus and career development.
- Why this job: Join a dynamic team and work with the latest CRM technology.
- Qualifications: Experience with Zoho One and strong communication skills.
- Other info: Office-based role with no remote work options.
The predicted salary is between 40000 - 46000 £ per year.
This is a newly created position for a Zoho CRM Support Administrator to join a leading & growing finance firm in the Northampton area. This role is paying £40,000 + up to 15% bonus and is 5 days a week in the office with no work from home options.
To be considered for this position, you will have several years of experience working with Zoho One. This will include Zoho CRM, Zoho Creator, Zoho Campaigns and Zoho Analytics.
As an experienced Zoho support analyst, you will provide user training on the Zoho suite. This will include:
- Supporting onboarding & off-boarding processes
- User account setup & permissions
- Configuring & supporting dashboards
- CRM automation & CRM customisation
- Day-to-day general admin & support to resolve issues & implement system improvements
As well as being technically proficient with Zoho, you will also have excellent communication skills, as you will be working across the business supporting users at all levels.
This role is based in Northampton and is 5 days a week in the office. In return for hard work and dedication, my client is offering a chance to work on the latest CRM technology and a salary of £40,000 + up to 15% bonus.
If you have previous Zoho experience and you are looking for a new & exciting opportunity, please send me your CV immediately.
Zoho CRM Support Analyst in Northampton employer: Ashdown Group
Contact Detail:
Ashdown Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Zoho CRM Support Analyst in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector or those who have experience with Zoho. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your Zoho knowledge. Make sure you can talk confidently about your experience with Zoho CRM, Creator, and Analytics. We want you to shine when discussing how you've tackled challenges in the past!
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise when explaining your previous roles and how you’ve supported users. Remember, they’re looking for someone who can connect with all levels of the business.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Zoho CRM Support Analyst in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Zoho CRM and related tools. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a clear understanding of what the job entails, so let your personality come through.
Show Off Your Communication Skills: Since this role involves supporting users at all levels, make sure your application reflects your excellent communication skills. We appreciate clarity and professionalism, so keep it concise and engaging!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Ashdown Group
✨Know Your Zoho Inside Out
Make sure you brush up on all aspects of the Zoho suite, especially Zoho CRM, Creator, Campaigns, and Analytics. Be ready to discuss your previous experiences with these tools and how you've used them to solve problems or improve processes.
✨Show Off Your Communication Skills
Since this role involves supporting users at all levels, practice explaining technical concepts in simple terms. Think of examples where you've successfully trained or supported users, and be prepared to share those stories during the interview.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like onboarding a new user or resolving a common issue. Think through your past experiences and be ready to outline your approach to these scenarios.
✨Demonstrate Your Problem-Solving Skills
Be prepared to discuss how you've implemented system improvements or automated processes in the past. Highlight your analytical skills and how they can benefit the company, showing that you're not just technically proficient but also proactive in finding solutions.
