IT Helpdesk Manager - Lead 1st/2nd Line & 3rd Line IT in Northampton

IT Helpdesk Manager - Lead 1st/2nd Line & 3rd Line IT in Northampton

Northampton Full-Time 50000 - 50000 £ / year (est.) No working from home possible
Ashdown Group

At a Glance

  • Tasks: Lead a dynamic IT helpdesk team and resolve technical issues.
  • Company: Join Ashdown Group, a thriving tech company in Northampton.
  • Benefits: Earn up to £50,000 plus a potential 15% bonus.
  • Other info: Work in a fast-paced environment with opportunities for growth.
  • Why this job: Make a real impact by mentoring staff and enhancing IT support.
  • Qualifications: Solid IT support background and team management experience required.

The predicted salary is between 50000 - 50000 £ per year.

Ashdown Group is seeking an experienced IT Manager to lead a small but busy IT helpdesk team in Northampton. This full-time position offers a salary of up to £50,000 and a potential 15% bonus.

The ideal candidate will have a solid IT support background combined with team management experience, capable of resolving tickets while mentoring staff. Preferred skills include expertise in Windows 11, Office 365, and Azure AD.

IT Helpdesk Manager - Lead 1st/2nd Line & 3rd Line IT in Northampton employer: Ashdown Group

Ashdown Group is an excellent employer that fosters a collaborative and dynamic work culture in Northampton, offering competitive salaries and a potential bonus of 15%. Employees benefit from ongoing professional development opportunities, allowing for personal growth while working in a supportive environment that values teamwork and innovation.

Ashdown Group

Contact Details:

Ashdown Group Recruitment Team

We think you need these skills to ace IT Helpdesk Manager - Lead 1st/2nd Line & 3rd Line IT in Northampton

IT Support
Team Management
Ticket Resolution
Windows 11
Office 365
Azure AD
Mentoring