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- Tasks: Oversee daily operations, maintain ISO standards, and support the Head of Operations.
- Company: Dynamic tech business focused on growth and innovation.
- Benefits: Competitive salary, flexible working, and a supportive team environment.
- Why this job: Be the backbone of a growing company and make a real impact.
- Qualifications: Experience in office management and ISO compliance required.
- Other info: Office-based role with occasional travel; great location near the train station.
The predicted salary is between 36000 - 40000 £ per year.
We are recruiting on behalf of a growing and dynamic technology business for an experienced Office Manager with ISO compliance experience to support the Head of Operations and take day-to-day ownership of the smooth running of the office and wider business operations. This role is ideal for an Office Manager with ISO compliance experience who enjoys being at the centre of an SME managing priorities, maintaining structure, and ensuring people, systems, and processes are well organised and compliant. You will be a trusted point of contact across the business, providing practical, hands-on support while continuously improving how the office and administrative functions operate.
As Office Manager, you will be responsible for overseeing the daily administrative and operational activities that keep the business running efficiently. You will bring strong organisational skills, excellent attention to detail, and a calm, methodical approach to managing multiple tasks and stakeholders in a fast-paced environment. This is a varied, hands-on role suited to someone who enjoys responsibility, autonomy, and being relied upon to keep everything on track.
Key Responsibilities- Coordinate and maintain ISO standards (9001 / 14001 / 27001), ensuring documentation is up to date and supporting audit preparation and ongoing compliance.
- Maintain and improve office procedures, administrative systems, and internal processes.
- Manage and update the project management system to ensure information is accurate and current.
- Attend departmental meetings, take ownership of actions, and support resolution of operational and compliance issues.
- Prepare and maintain reports, trackers, and records, highlighting risks, actions, and outstanding items.
- Act as a key administrative liaison with external stakeholders (including clients, legal advisors, and government bodies), coordinating information and follow-ups internally.
- Support sales and operations administration, including managing supplier and client documentation and assisting with contract administration.
- Monitor shared inboxes, prioritise queries, and allocate actions appropriately.
- Manage client feedback processes and ensure timely follow-up.
- Administer AdobeSign and oversee document control and version management.
- Proofread business documentation to ensure accuracy, consistency, and professionalism.
- Oversee all office management activities, including supplies, facilities, recycling, and cleaning.
- Coordinate client and colleague gifts when required.
- Arrange travel and accommodation bookings for staff as needed.
- Proven experience in an Office Manager, Senior Administrator, or similar role within a fast-paced SME.
- Experience supporting ISO audits or managing compliance documentation.
- Strong administrative and organisational skills with exceptional attention to detail.
- Confidence handling contracts, formal documents, and sensitive information.
- Comfortable using Office 365 and CRM systems.
- Able to manage competing priorities and liaise with stakeholders at all levels.
- Proactive, reliable, and highly organised, with a practical, solutions-focused mindset.
If you are an experienced Office Manager who enjoys bringing order, consistency, and efficiency to a growing business and wants a role where your contribution is genuinely valued, we would love to hear from you. This is an office-based position working from the New Malden location (with some flexibility), with occasional travel to other offices as required.
Salary: £36,000 - £40,000
Location: New Malden (offices conveniently located near the train station)
Office Manager in New Malden employer: Ashdown Group
Contact Detail:
Ashdown Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Manager in New Malden
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their ISO compliance standards and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experience in office management and ISO compliance clearly and confidently. The more you practice, the more comfortable you'll feel when it counts!
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals like you. Plus, it shows you’re serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Office Manager in New Malden
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Office Manager role. Highlight your ISO compliance experience and any relevant skills that match the job description. We want to see how you can bring order and efficiency to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed office operations and supported compliance in the past. We love a good story!
Show Off Your Organisational Skills: In your application, demonstrate your strong organisational skills. Mention any tools or systems you've used to keep things running smoothly. We’re looking for someone who can juggle multiple tasks without breaking a sweat!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Ashdown Group
✨Know Your ISO Standards
Make sure you brush up on the ISO standards relevant to the role, like 9001, 14001, and 27001. Be ready to discuss your experience with compliance documentation and how you've supported audits in the past.
✨Showcase Your Organisational Skills
Prepare examples that highlight your strong organisational skills. Think about times when you improved office procedures or managed multiple tasks effectively, and be ready to share these stories during the interview.
✨Be a Proactive Problem Solver
Demonstrate your proactive mindset by discussing how you've tackled operational issues in previous roles. Employers love candidates who can think on their feet and come up with practical solutions.
✨Familiarise Yourself with Their Tools
Since the role involves using Office 365 and CRM systems, make sure you're comfortable with these tools. If you have experience with specific software, mention it and explain how it helped you manage tasks efficiently.
