At a Glance
- Tasks: Welcome visitors, manage calls, and provide essential admin support.
- Company: A growing business in North London with a friendly atmosphere.
- Benefits: Earn £16 per hour for a 6-week temp contract with immediate start.
- Other info: Perfect for those looking to boost their CV while working in a dynamic environment.
- Why this job: Be the face of the company and gain valuable experience in a professional setting.
- Qualifications: Previous receptionist or admin experience and strong communication skills.
The predicted salary is between 16 - 16 £ per hour.
Location: NW London
Hours: Monday to Friday, 9:00am – 6:00pm
Contract: Temporary 6 week contract
Start Date: Immediate
Rate: £16 per hour
A well established, growing business are seeking a professional and reliable Receptionist / Administrator to join their team on a temporary basis, providing cover for a colleague who has been seconded to another role. This is an excellent opportunity for an experienced Receptionist who enjoys being the first point of contact for visitors, clients, and colleagues while supporting the smooth day-to-day running of the office.
Key Responsibilities
- Welcoming visitors and managing reception duties in a professional and friendly manner.
- Answering and directing telephone calls and email enquiries.
- Providing administrative support across the business.
- Assisting with general office administration and document management.
- Supporting the Customer Service Team with administrative tasks as required.
- Maintaining a professional and organised reception area.
About You
- Previous experience in a Receptionist or Administrative role.
- Excellent communication and interpersonal skills.
- Confident using Microsoft Office applications (Outlook, Word, Excel).
- Professional, presentable, and customer-focused.
- Well‑organised with strong attention to detail.
- Able to work independently and manage a varied workload.
- Ideally located within easy commuting distance of the office.
If you are available to start immediately and can commit to the full contract period, we would love to hear from you.
Receptionist / Administrator – 6 week temp contract – North London - £16 p/h employer: Ashdown Group
Join a well-established and growing business in North London as a Receptionist / Administrator, where you will be part of a supportive team that values professionalism and reliability. Enjoy a friendly work culture that prioritises employee engagement and offers opportunities for skill development, all while being conveniently located for easy commuting. This temporary role not only provides competitive pay but also allows you to make a meaningful impact as the first point of contact for clients and visitors.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Administrator – 6 week temp contract – North London - £16 p/h
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Ashdown Group.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Ashdown Group. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Receptionist / Administrator – 6 week temp contract – North London - £16 p/h
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Ashdown Group.
How to prepare for a job interview at Ashdown Group
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Ashdown Group's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Ashdown Group offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
