At a Glance
- Tasks: Bridge tech and sales by demonstrating software solutions to clients.
- Company: Reputable software solutions company with a dynamic team.
- Benefits: Competitive salary, generous benefits, hybrid work, and international travel opportunities.
- Other info: Exciting role with strong career growth and international exposure.
- Why this job: Be the technical hero helping clients implement cutting-edge software.
- Qualifications: Degree in IT or related field and client-facing technical experience.
The predicted salary is between 90000 - 100000 £ per year.
Our client, a well-established and highly regarded software solutions company, is seeking a Pre-Sales & Support Engineer to join their growing team.
This is a pivotal, technically diverse role where you will act as the bridge between technology, product development and sales, helping customers understand, evaluate and successfully implement sophisticated software solutions.
The role offers a hybrid working arrangement, with 2–3 days per week in the company's South West London offices, alongside exciting opportunities for international travel to clients across Europe and the US.
As the technical lead throughout the pre-sales process, you will play a key role in demonstrating the capabilities of complex software products, translating customer requirements into technical solutions and providing the expertise needed to support successful sales and implementations.
Key responsibilities Acting as the technical point of contact for prospective and existing clients, establishing their requirements and identifying appropriate technical solutions.
Delivering compelling technical presentations, product demonstrations and activities to support the sales process.
Providing hands-on technical support during implementation, troubleshooting and ongoing customer engagement.
Building and maintaining strong relationships with key stakeholders, including senior technical contacts within the Military and Aviation sectors.
You will bring: A degree in IT, Engineering, Computer Science or a related discipline Prior experience in a client-facing technical role, ideally within pre-sales solutions engineering.
Experience with standards/protocols such as XMPP, SMTP, IMAP The ability to understand complex technical products and translate customer requirements into practical solutions.
Experience delivering technical demonstrations, presentations or solution evaluations.
A methodical and analytical approach to troubleshooting and problem-solving.
Strong communication skills, with the ability to engage confidently with both technical and commercial stakeholders.
The role is offered with a competitive salary of up to £100,000 depending on experience with very generous benefits package.
As a number of our client's key accounts are in the Defence sector you will be expected to undergo security vetting procedures to receive clearances as necessary.
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Pre-Sales and Support Engineer - Hybrid in London employer: Ashdown Group
Join a well-established global business in Surbiton, where you will thrive in a dynamic work culture that values innovation and collaboration. With hybrid working options, fully subsidised dining and fitness facilities, and ample opportunities for professional growth, this role as an IT Project Manager offers a rewarding environment for those looking to make a meaningful impact in the digital landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Pre-Sales and Support Engineer - Hybrid in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Ashdown Group or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Ashdown Group.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Ashdown Group.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Ashdown Group that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Pre-Sales and Support Engineer - Hybrid in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Ashdown Group.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Ashdown Group and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Ashdown Group
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Ashdown Group uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
