At a Glance
- Tasks: Provide top-notch IT support to users in a fast-paced finance environment.
- Company: Join a global finance firm with a dynamic and high-pressure culture.
- Benefits: Enjoy a competitive salary, bonus, 25 days leave, and ongoing training.
- Other info: Work on-site in London, with opportunities for professional growth.
- Why this job: Be part of a crucial team supporting finance professionals across major cities.
- Qualifications: Experience in 1st and 2nd line support, ideally in finance or trading.
The predicted salary is between 40000 - 40000 £ per year.
Ashdown Group is seeking an IT Support Analyst in London to provide user support within a global finance firm. You will be on-site five days a week, working in a high-pressure environment servicing around 150 users across London, New York, and Dubai.
The ideal candidate will possess significant experience in providing 1st and 2nd line support, preferably in a trading or finance-related background.
This role offers a salary of £40,000, a bonus, 25 days of annual leave, and continued professional training.
London IT Support Engineer – Finance Trade Floor (7am-4pm) employer: Ashdown Group
Ashdown Group is an excellent employer, offering a dynamic work environment in the heart of London where you can thrive as an IT Support Engineer on a finance trade floor. With competitive benefits including a salary of £40,000, a bonus, and 25 days of annual leave, alongside opportunities for professional development, you'll be part of a supportive culture that values growth and teamwork in a fast-paced global setting.
StudySmarter Expert Advice🤫
We think this is how you could land London IT Support Engineer – Finance Trade Floor (7am-4pm)
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the finance sector, especially those who’ve worked on the trade floor. They can give you insider tips and might even refer you directly to hiring managers.
✨Tip Number 2
Prepare for the pressure! Since this role is in a high-stakes environment, practice answering technical questions under time constraints. We recommend simulating real-life scenarios to show you can handle the heat.
✨Tip Number 3
Showcase your soft skills! In finance, communication is key. Be ready to demonstrate how you can explain complex IT issues in simple terms, especially when dealing with users who may not be tech-savvy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace London IT Support Engineer – Finance Trade Floor (7am-4pm)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in 1st and 2nd line support, especially in finance or trading environments. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support in the finance sector. We love seeing enthusiasm, so let us know what excites you about this role and how you can contribute to our team.
Showcase Problem-Solving Skills:In a high-pressure environment like ours, problem-solving is key. When detailing your experience, include specific examples of how you've tackled challenges in previous roles. We want to know how you think on your feet!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Ashdown Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around 1st and 2nd line support. Be ready to discuss specific tools and software you've used in previous roles, particularly in finance or trading environments.
✨Understand the Finance Sector
Familiarise yourself with the basics of finance and trading. Knowing how the trade floor operates and the common issues users face will help you stand out as a candidate who understands the environment you'll be working in.
✨Prepare for High-Pressure Scenarios
Since this role is in a high-pressure environment, think of examples from your past where you've successfully handled stressful situations. Be ready to explain how you prioritised tasks and resolved issues quickly.
✨Show Enthusiasm for Continuous Learning
With the promise of continued professional training, express your eagerness to learn and grow within the role. Share any relevant courses or certifications you've completed, and discuss how you plan to keep your skills sharp.
