At a Glance
- Tasks: Provide top-notch IT support on the trade floor using cutting-edge tech.
- Company: Join a well-established global finance firm in Central London.
- Benefits: Earn £40,000 plus bonus, enjoy 25 days leave and private health.
- Other info: Work with a small team supporting users across London, New York, and Dubai.
- Why this job: Kickstart your career in a dynamic, high-pressure finance environment.
- Qualifications: Experience in 1st/2nd line support, ideally in finance or trading.
The predicted salary is between 40000 - 40000 £ per year.
This is an excellent opportunity for a London-based IT Support Analyst looking to further their career within a well-established global finance firm. Based in the Bank area of Central London, you will be on-site 5 days a week in the office and be working a 7am - 4pm early shift. This role pays £40,000 + bonus, 25 days annual leave and private health.
Responsibilities
- Working on a Service Desk & providing trade floor support
- Working with: Bloomberg / Reuters, Active Directory, Windows 11, Office 365, Service desk tools (Call logging & remote access tools)
- Setting up PC’s, laptops, multi-monitor desks, VoIP, printers, mobiles, tablets & wifi
Team & Environment
Based in the Central London office, you will be in an IT team of 4 providing support to circa 150 users across London, New York and Dubai.
Qualifications & Experience
The ideal candidate will have several years of experience in 1st / 2nd line BAU user support and ideally have a background with a trading firm or a bank / finance firm. To be considered for this position, you will be a confident & outgoing individual with a professional manner & a positive attitude. This will be a highly-pressured environment but also an exciting environment using the latest cutting-edge technologies within the finance sector.
Benefits
Based in Bank / Monument area of Central London, my client has easy access to several tube & train stations for easy commuting. This role pays £40,000 + benefits and full IT training.
Additional Information
If you are an experienced IT Support Engineer, IT Support Analyst, IT Service Desk Analyst, or have any experience within the finance/trading industry as a Floor Walker, and you are looking for a new challenge please send me your CV immediately.
IT Support Engineer - Trade Floor in London employer: Ashdown Group
Join a prestigious global finance firm in the heart of Central London, where you will thrive in a dynamic and supportive IT team. With competitive pay, generous benefits including 25 days of annual leave and private health insurance, and opportunities for professional growth, this role offers a rewarding career path in a fast-paced environment that embraces cutting-edge technology. Experience the vibrant work culture and excellent commuting options that make this an exceptional place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer - Trade Floor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and IT sectors. Attend industry meetups or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews! Research common IT support scenarios and be ready to demonstrate your problem-solving skills. Practise answering questions about your experience with tools like Bloomberg and Office 365.
✨Tip Number 3
Show off your personality! In a high-pressure environment like finance, they want to see that you can keep calm and stay positive. Be yourself and let your enthusiasm for tech and support shine through.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Make sure your CV is tailored to highlight your relevant experience in IT support and finance, and don’t forget to follow up after applying!
We think you need these skills to ace IT Support Engineer - Trade Floor in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in 1st and 2nd line support. We want to see how your skills align with the role, so don’t be shy about showcasing your background in finance or trading environments!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Let us know why you’re the perfect fit for our team and how you can contribute to our exciting environment.
Showcase Your Technical Skills:Be sure to mention your experience with tools like Bloomberg, Reuters, and Office 365. We’re looking for someone who’s comfortable with the tech we use daily, so highlight any relevant software or hardware expertise you have!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Don’t miss out on joining our dynamic team!
How to prepare for a job interview at Ashdown Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Bloomberg, Reuters, and Windows 11. Be ready to discuss how you've used these tools in past roles, as well as any troubleshooting experiences you've had. This will show that you're not just familiar with the tech but can also handle issues that may arise.
✨Show Off Your People Skills
Since you'll be supporting around 150 users, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively resolved user issues in the past, especially in high-pressure situations. A confident and outgoing attitude will go a long way in making a great impression.
✨Understand the Finance Environment
Familiarise yourself with the fast-paced world of finance and trading. Research the company and its culture, and be prepared to discuss how your background aligns with their needs. Showing that you understand the unique challenges of the finance sector will set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. Inquire about the specific challenges the IT team faces or how they measure success in this position. This not only shows your interest but also helps you gauge if the environment is the right fit for you.
