At a Glance
- Tasks: Provide top-notch IT support to users in a fast-paced finance environment.
- Company: Join a global finance firm with a dynamic and high-pressure culture.
- Benefits: Enjoy a competitive salary, bonus, 25 days leave, and ongoing training.
- Other info: Work on-site in London, collaborating with teams across major cities.
- Why this job: Be part of a global team and enhance your tech skills in finance.
- Qualifications: Experience in 1st and 2nd line support, ideally in finance or trading.
The predicted salary is between 40000 - 40000 £ per year.
Ashdown Group is seeking an IT Support Analyst in London to provide user support within a global finance firm. You will be on-site five days a week, working in a high-pressure environment servicing around 150 users across London, New York, and Dubai.
The ideal candidate will possess significant experience in providing 1st and 2nd line support, preferably in a trading or finance-related background.
This role offers a salary of £40,000, a bonus, 25 days of annual leave, and continued professional training.
London IT Support Engineer – Finance Trade Floor (7am-4pm) employer: Ashdown Group
Ashdown Group is an excellent employer, offering a dynamic work environment in the heart of London where you can thrive in a high-pressure finance setting. With competitive salaries, generous annual leave, and ongoing professional development opportunities, we prioritise employee growth and well-being, making it a rewarding place to advance your career in IT support.
StudySmarter Expert Advice🤫
We think this is how you could land London IT Support Engineer – Finance Trade Floor (7am-4pm)
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and IT sectors. You never know who might have a lead on that perfect job or can put in a good word for you.
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your technical skills and be ready to demonstrate your problem-solving abilities. We all know how important it is to shine under pressure, especially in a trading environment.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your previous roles in providing 1st and 2nd line support. Make sure they see how your background fits perfectly with their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the finance tech world.
We think you need these skills to ace London IT Support Engineer – Finance Trade Floor (7am-4pm)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in 1st and 2nd line support, especially in finance or trading environments. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support in the finance sector and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Problem-Solving Skills:In a high-pressure environment like ours, problem-solving is key. Include examples in your application that demonstrate how you've tackled challenges in previous roles. We want to know how you think on your feet!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Ashdown Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around 1st and 2nd line support. Be ready to discuss specific tools and software you've used in previous roles, particularly in finance or trading environments.
✨Understand the Finance Sector
Familiarise yourself with the basics of finance and trading. Knowing how the trade floor operates and the common issues users face can give you an edge. It shows you're not just tech-savvy but also understand the business context.
✨Prepare for High-Pressure Scenarios
Since this role is in a high-pressure environment, think of examples from your past where you've successfully handled stressful situations. Be ready to explain how you prioritised tasks and resolved issues quickly.
✨Show Enthusiasm for Continuous Learning
With ongoing professional training offered, express your eagerness to learn and grow. Mention any relevant certifications or courses you've completed, and be open about your goals for further development in IT support.
