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- Tasks: Manage customer accounts and oversee project delivery from start to finish.
- Company: Reputable manufacturing company with exciting growth plans.
- Benefits: Competitive salary, pension, and 21 days holiday.
- Why this job: Be the key contact for customers and drive impactful projects.
- Qualifications: Degree educated with experience in account and project management.
- Other info: Dynamic role with opportunities for UK travel and career advancement.
The predicted salary is between 42000 - 49000 £ per year.
A successful manufacturing company with a global reputation and major growth plans is looking for a proven Customer Account Manager / Project Manager. The role will initially be primarily based in the Rochester area (Kent), plus occasional UK travel as required.
The successful candidate will be responsible for supporting the sales team with current and future projects by taking day to day operational responsibility for contract orders from initial receipt of order, through internal administration and communication with all relevant functions to completion of delivery processes (including installation and removal operations), and after-sales queries.
Duties will include:
- Being the customers principal point of contact
- Completing all related project administration / order paperwork
- Managing suppliers
- Attending customer sites to discuss requirements, deliveries and installations
This role would suit a driven, highly organised & proactive candidate with proven sales order administration, account management and project management experience. The ideal candidate will also be degree educated with strong MS Office (Word, Excel & PowerPoint) and Social Media skills.
The Customer Account Manager / Project Manager role is paying up to £35,000 depending on experience and benefits including pension and 21 days holiday.
Locations
Customer Account Manager - Kent - £35,000 employer: Ashdown Group
Contact Detail:
Ashdown Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager - Kent - £35,000
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Customer Account Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research the company’s projects and values, and think about how your experience aligns with their needs. Practise common interview questions and be ready to showcase your project management skills and customer service expertise.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them of your fit for the Customer Account Manager position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that perfect job, and applying directly can sometimes give you an edge. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Customer Account Manager - Kent - £35,000
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account management and project management. We want to see how you've supported sales teams and handled customer queries, so be specific about your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Account Manager role. Share examples of your organisational skills and how you’ve managed projects successfully.
Show Off Your Skills: Don’t forget to mention your MS Office prowess and any social media skills you have. We love candidates who can communicate effectively and manage their time well, so let us know how you do that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ashdown Group
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the company and its products. Research their recent projects and growth plans. This will not only show your interest but also help you relate your experience to their needs.
✨Showcase Your Organisation Skills
As a Customer Account Manager, being organised is key. Prepare examples of how you've successfully managed projects or accounts in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills. Think about potential challenges you might face in this role, such as handling customer complaints or managing tight deadlines, and prepare your strategies for overcoming them.
✨Demonstrate Your Communication Skills
Since you'll be the main point of contact for customers, it's crucial to showcase your communication abilities. Practice articulating your thoughts clearly and confidently, and be prepared to discuss how you handle communication with different stakeholders.
