At a Glance
- Tasks: Provide top-notch IT support on the trade floor using cutting-edge tech.
- Company: Join a well-established global finance firm in Central London.
- Benefits: Earn £40,000 plus bonus, enjoy 25 days leave and private health.
- Other info: Be part of a dynamic team supporting users across London, New York, and Dubai.
- Why this job: Kickstart your career in a fast-paced, exciting finance environment.
- Qualifications: Experience in 1st/2nd line support, ideally in finance or trading.
The predicted salary is between 40000 - 40000 £ per year.
This is an excellent opportunity for a London-based IT Support Analyst looking to further their career within a well-established global finance firm. Based in the Bank area of Central London, you will be on-site 5 days a week in the office and be working a 7am - 4pm early shift. This role pays £40,000 + bonus, 25 days annual leave and private health.
Working on a Service Desk providing trade floor support, you will be working with:
- Bloomberg / Reuters
- Active Directory
- Windows 11
- Office 365
- Service desk tools (Call logging remote access tools)
- Setting up PC’s, laptops, multi-monitor desks, VoIP, printers, mobiles, tablets, wifi
The ideal candidate will have several years of experience in 1st / 2nd line BAU user support, and ideally have a background with a trading firm, or a bank / finance firm. Based in the Central London office, you will be in an IT team of 4 providing support to circa 150 users across London, New York and Dubai.
To be considered for this position, you will be a confident outgoing individual with a professional manner and a positive attitude. This will be a highly-pressured environment but also an exciting environment using the latest cutting-edge technologies within the finance sector.
IT Support Engineer - Trade Floor employer: Ashdown Group
Join a prestigious global finance firm in the heart of Central London, where you will thrive in a dynamic and supportive work culture. With competitive benefits including a salary of £40,000 plus bonus, 25 days of annual leave, and private health insurance, this role offers excellent opportunities for professional growth and development. Experience the excitement of working on the trade floor, collaborating with a talented IT team while utilising cutting-edge technologies in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer - Trade Floor
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who work in IT support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and knowledge of tools like Bloomberg and Office 365. We want you to shine when they ask about your experience with trade floor support!
✨Tip Number 3
Show off your personality! In a high-pressure environment like this, they’re looking for someone who can keep calm and stay positive. Be yourself and let your enthusiasm for the role come through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace IT Support Engineer - Trade Floor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with 1st and 2nd line support, especially in a finance or trading environment. We want to see how your skills match the role, so don’t be shy about showcasing your expertise with tools like Bloomberg and Office 365!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Showcase Relevant Experience:When filling out your application, make sure to include specific examples of your past work that relate to the job description. Whether it’s setting up multi-monitor desks or providing support for VoIP systems, we want to know what you’ve done and how it relates to our needs.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take the initiative to connect with us directly!
How to prepare for a job interview at Ashdown Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Bloomberg, Reuters, and Windows 11. Be ready to discuss how you've used these tools in past roles, as well as any troubleshooting experiences you've had. This will show that you're not just familiar with the tech but can also handle issues that may arise.
✨Showcase Your Customer Service Skills
As an IT Support Engineer, you'll be dealing with users who may be under pressure. Prepare examples of how you've successfully managed difficult situations or provided exceptional support in the past. Highlighting your ability to stay calm and professional will set you apart.
✨Understand the Finance Environment
Familiarise yourself with the finance sector and the specific challenges it faces. Being able to speak about how IT support plays a crucial role in trading environments will demonstrate your understanding of the job's context and its importance.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the technologies they use, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
