At a Glance
- Tasks: Lead IT projects and provide top-notch technical support.
- Company: Join a global leader in the tech industry during an exciting growth phase.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for professional development.
- Why this job: Be part of a dynamic team making a real impact in technology.
- Qualifications: Experience in IT support and project management is essential.
- Other info: This role offers a chance to work on innovative projects.
The predicted salary is between 28800 - 42000 £ per year.
We are working with a global leader in their field to find an experienced IT Support Specialist to join the IT Department during an exciting development phase. To be suitable for the role, you will need experience with the majority of the following:
Key Responsibilities:
- Lead and manage IT projects, including migrations and server builds.
- Provide first-second line support and technical assistance t…
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IT Support Engineer employer: Ashdown Group
Contact Detail:
Ashdown Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Familiarize yourself with the specific IT projects and technologies mentioned in the job description. This will help you speak confidently about your relevant experience during the interview.
✨Tip Number 2
Prepare to discuss your problem-solving skills and how you've handled technical challenges in the past. Real-life examples can make a strong impression on the hiring team.
✨Tip Number 3
Research the company’s current IT initiatives and any recent news related to their technology developments. Showing that you are informed about their operations can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the IT department.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support and project management. Focus on specific projects you've led or contributed to, especially those involving migrations and server builds.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the key responsibilities listed in the job description, particularly your experience in providing technical assistance.
Showcase Technical Skills: Clearly outline your technical skills related to IT support. Include any certifications or training that demonstrate your expertise in managing IT projects and providing first-second line support.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Ashdown Group
✨Show Your Project Management Skills
Be prepared to discuss your experience in leading and managing IT projects. Highlight specific examples of migrations or server builds you've handled, focusing on your role and the outcomes.
✨Demonstrate Technical Proficiency
Make sure you can talk confidently about the technical skills listed in the job description. Brush up on common issues and solutions related to first and second line support, as well as any relevant tools or software.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to troubleshoot a complex issue and be ready to explain your thought process and the steps you took to resolve it.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's IT projects and future developments. This shows your interest in the role and helps you understand how you can contribute to their exciting development phase.