Ashdown Group is seeking an enthusiastic IT Helpdesk Analyst to join its sizable technology team in Manchester. This office-based role, requiring a strong background in Office 365 and excellent communication skills, involves acting as the first point of contact for internal IT queries.
You will monitor support tickets, provide 1st and 2nd line support for technical issues, and work with users to resolve problems while escalating as needed. This is a great opportunity to work with cutting-edge technologies.
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