Onsite IT Field Support Engineer – Windows & Cloud Pro in Guildford

Onsite IT Field Support Engineer – Windows & Cloud Pro in Guildford

Guildford Full-Time 38600 - 38600 Β£ / year (est.) No working from home possible
Ashdown Group

At a Glance

  • Tasks: Provide onsite IT support and manage multiple client sites across Surrey and South London.
  • Company: Join Ashdown Group, a dynamic company focused on IT solutions.
  • Benefits: Salary up to Β£38,600 plus car allowance and flexible working.
  • Other info: Opportunity for career growth in a supportive and innovative environment.
  • Why this job: Gain hands-on experience in IT support while travelling and meeting new clients.
  • Qualifications: Strong knowledge of Microsoft technologies and desktop support skills required.

The predicted salary is between 38600 - 38600 Β£ per year.

Ashdown Group is looking for an IT Field Engineer / Support Consultant to support clients across Surrey and South London. The role is based from home with travel to customer sites, offering a salary up to Β£38,600 inclusive of car allowance.

The successful candidate will provide regular onsite IT support, manage time across multiple client sites, and handle 1st/2nd line desktop support while escalating complex issues to 3rd line teams. A strong foundation in Microsoft technologies is essential.

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Onsite IT Field Support Engineer – Windows & Cloud Pro in Guildford employer: Ashdown Group

Join a market-leading business in Stoke-on-Trent as the Head of IT, where you will thrive in a hybrid work environment that promotes flexibility and work-life balance. Our collaborative culture fosters innovation and continuous improvement, providing you with ample opportunities for professional growth and development. With a focus on cutting-edge technology and a commitment to employee well-being, this role offers a unique chance to make a significant impact while being part of a dynamic team driving the company's impressive growth trajectory.

Ashdown Group

Contact Details:

Ashdown Group Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Onsite IT Field Support Engineer – Windows & Cloud Pro in Guildford

✨Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Ashdown Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

✨Show Off Your Skills

Create a personal project or case study relevant to the challenges Ashdown Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

✨Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Ashdown Group!

✨Direct Apply to Ashdown Group

Let's not forget to apply directly through the Ashdown Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Onsite IT Field Support Engineer – Windows & Cloud Pro in Guildford

Onsite IT Support
1st Line Support
2nd Line Support
Microsoft Technologies
Time Management
Customer Service
Problem-Solving Skills

Some tips for your application 🫑

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Ashdown Group.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Ashdown Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Ashdown Group

✨Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

✨Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

✨Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

✨Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.