At a Glance
- Tasks: Provide 1st line IT support to SME clients while working from home.
- Company: Join Ashdown Group, a dynamic tech company in London.
- Benefits: Earn up to £30,000, enjoy 25 days holiday and pension.
- Other info: Work remotely four days a week with travel to clients.
- Why this job: Kickstart your career in IT with hands-on experience and client interaction.
- Qualifications: Recent graduate in Computer Science, IT Engineering, or Cyber Security.
The predicted salary is between 30000 - 30000 £ per year.
Ashdown Group is seeking an ambitious Graduate in Computer Science, IT Engineering, or Cyber Security for an entry-level IT support role. You will provide 1st line support to SME clients across London, working from home four days a week and travelling to clients.
The ideal candidate has strong troubleshooting skills, a familiarity with Microsoft technologies like Office 365 and SharePoint, and a proactive approach to client interactions.
The position offers a salary of up to £30,000, along with pension and 25 days of holiday.
Graduate IT Support Engineer – 1st Line (Home-Based, London) employer: Ashdown Group
Ashdown Group is an excellent employer for aspiring IT professionals, offering a supportive work culture that prioritises employee growth and development. With the flexibility of working from home four days a week and the opportunity to engage with diverse SME clients across London, you will gain invaluable experience while enjoying competitive benefits such as a salary of up to £30,000, a pension plan, and 25 days of holiday.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate IT Support Engineer – 1st Line (Home-Based, London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Practice makes perfect! Before any interview, we recommend doing mock interviews with friends or using online platforms. This will help you get comfortable with common questions and showcase your troubleshooting skills confidently.
✨Tip Number 3
Show off your skills! Create a portfolio or a personal project that highlights your knowledge of Microsoft technologies like Office 365 and SharePoint. This can really set you apart from other candidates and demonstrate your proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to find and apply for roles like the Graduate IT Support Engineer. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Graduate IT Support Engineer – 1st Line (Home-Based, London)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant skills and experiences that match the job description. We want to see how your background in Computer Science or IT Engineering makes you a great fit for this role!
Show Off Your Troubleshooting Skills:In your application, give examples of how you've tackled tech issues in the past. We love seeing candidates who can demonstrate their problem-solving abilities, especially with Microsoft technologies like Office 365.
Be Proactive in Your Cover Letter:Use your cover letter to show us your proactive approach to client interactions. Share a story where you went above and beyond to help someone out – it’ll make you stand out from the crowd!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates about the process!
How to prepare for a job interview at Ashdown Group
✨Know Your Tech
Brush up on your knowledge of Microsoft technologies, especially Office 365 and SharePoint. Be ready to discuss how you've used these tools in your studies or any projects. Showing familiarity will impress the interviewers and demonstrate your readiness for the role.
✨Show Off Your Troubleshooting Skills
Prepare to share specific examples of how you've tackled technical issues in the past. Whether it's a project from university or a personal challenge, having a couple of solid stories will highlight your problem-solving abilities and make you stand out.
✨Practice Client Interactions
Since this role involves client support, think about how you would handle various client scenarios. Practise explaining technical concepts in simple terms and be ready to showcase your proactive approach to communication. This will show that you're not just tech-savvy but also great with people.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the company culture, team dynamics, or the types of clients you'll be supporting. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
