Graduate IT Support Analyst
Graduate IT Support Analyst

Graduate IT Support Analyst

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join a team to roll out 150 laptops and provide top-notch IT support.
  • Company: A leading architectural firm with a strong reputation in the industry.
  • Benefits: Gain hands-on experience and enhance your IT skills in a professional setting.
  • Why this job: Perfect for IT graduates looking to kickstart their career in a dynamic environment.
  • Qualifications: Degree in IT and experience with Windows OS, Active Directory, and Office 365.
  • Other info: Initial 1-month contract with potential for growth in a supportive team.

The predicted salary is between 30000 - 42000 £ per year.

Job Description

A well-established architectural firm is looking for a graduate IT Support Analyst to join its team on an initial 1 month contract. Please note, this role is Inside IR35 and fully office based (5 days per week).  In this role you will work on an IT laptop rollout project for 150 devices.

You will set up the laptops and distribute them to staff, so consummate communication and stakeholder management skills are essential as you will be expected to provide a first-class user experience at all times.In order to be suitable for this role, it is expected that you will have a degree in IT, coupled with some experience of supporting Windows OS, Active Directory and Office 365.  This is an excellent opportunity for an accomplished IT graduate to join a market-leading firm and diversify their skillset.

Graduate IT Support Analyst employer: Ashdown Group

Join a prestigious architectural firm that values innovation and collaboration, offering a dynamic work environment where your contributions directly impact the success of exciting IT projects. With a strong focus on employee development, you will have access to mentorship and training opportunities that will enhance your skills and career trajectory. Located in a vibrant area, this role not only provides a chance to work with cutting-edge technology but also fosters a supportive culture that prioritises teamwork and excellence.
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Contact Detail:

Ashdown Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Graduate IT Support Analyst

✨Tip Number 1

Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for a role. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Practice your communication skills! Since this role requires top-notch stakeholder management, consider doing mock interviews with friends or family to polish your responses and ensure you come across as confident and clear.

✨Tip Number 3

Show off your tech skills! If you’ve worked on any relevant projects or have experience with Windows OS, Active Directory, or Office 365, be ready to discuss these in detail during interviews. Real-life examples can really make you stand out.

✨Tip Number 4

Apply through our website! We’ve got loads of opportunities that could be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates. Don’t miss out!

We think you need these skills to ace Graduate IT Support Analyst

Communication Skills
Stakeholder Management
Windows OS Support
Active Directory
Office 365
User Experience
IT Project Management
Laptop Setup and Distribution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your IT degree and any relevant experience with Windows OS, Active Directory, and Office 365. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the IT Support Analyst role and how your background makes you a perfect fit. Remember, we love a bit of personality, so let your enthusiasm show!

Show Off Your Communication Skills: Since this role involves a lot of stakeholder management, make sure to highlight any experiences where you've successfully communicated with others. We want to know how you can provide that first-class user experience we’re after!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!

How to prepare for a job interview at Ashdown Group

✨Know Your Tech

Make sure you brush up on your knowledge of Windows OS, Active Directory, and Office 365. Be ready to discuss your experience with these systems and how you've used them in past projects or roles.

✨Communication is Key

Since this role involves a lot of stakeholder management, practice articulating your thoughts clearly. Think about examples where you've successfully communicated technical information to non-technical staff.

✨Showcase Your Problem-Solving Skills

Prepare to discuss specific instances where you've resolved IT issues. Highlight your approach to troubleshooting and how you ensure a first-class user experience, as this will be crucial for the role.

✨Research the Company

Familiarise yourself with the architectural firm’s projects and values. This will not only help you tailor your answers but also show your genuine interest in the company and the role.

Graduate IT Support Analyst
Ashdown Group

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