At a Glance
- Tasks: Build relationships with businesses and connect them to cyber security support.
- Company: Join a government-backed initiative making a difference in cyber crime awareness.
- Benefits: Competitive salary, hybrid work options, ongoing training, and a supportive team.
- Other info: Exciting opportunity for personal growth in a dynamic, people-focused role.
- Why this job: Make a real impact while engaging with local businesses and enhancing their security.
- Qualifications: Strong communication skills and experience in customer relations or networking.
The predicted salary is between 32000 - 40000 £ per year.
An exciting opportunity has arisen for a confident and professional Customer Relations Executive / Officer to join a nationally important initiative supporting businesses with cyber crime awareness and prevention. Working on behalf of a central government-backed programme, you will engage directly with small and medium-sized businesses, helping connect them with specialist cyber security support and resources. This is an ideal role for someone who enjoys relationship-building, presenting, networking, and communicating with business owners in a professional but approachable way.
The Role
- Build relationships with local businesses and business communities
- Speak with small business owners about government cyber crime initiatives
- Arrange introductions and appointments with specialist cyber security advisors
- Deliver presentations and information sessions to business groups and organisations
- Attend networking events, exhibitions, and community business meetings
- Share information and increase awareness of available support services
- Maintain accurate records of business engagement activity
- Represent the programme professionally at all times
Importantly, this role does not involve providing cyber security advice directly. Your focus will be on engagement, communication, awareness, and connecting businesses with the appropriate specialists.
About You
- Excellent communication and interpersonal skills
- Confidence speaking with business owners and stakeholders
- Experience in customer relations, account management, business development, community engagement, or a similar client-facing role
- Strong presentation and networking abilities
- A proactive and organised approach to work
- The ability to build credibility and trust quickly
- A full UK driving licence may be advantageous depending on location
- Experience within government programmes, business support services, events, or stakeholder engagement would be beneficial but is not essential.
What’s on Offer
- Salary between £32,000 – £40,000 depending on experience
- Opportunity to work on a high-profile public initiative
- Varied and people-focused role
- Hybrid and field-based working opportunities
- Ongoing training and professional development
- Supportive and collaborative team environment
If you are a confident communicator who enjoys building relationships and making a genuine impact within the business community, we would love to hear from you.
Client Relationship Executive employer: Ashdown Group
Join a dynamic and supportive team dedicated to enhancing cyber crime awareness among small and medium-sized businesses. With a competitive salary and hybrid working options, we prioritise employee growth through ongoing training and development, fostering a collaborative work culture that values relationship-building and community engagement. This role offers the unique opportunity to make a meaningful impact while representing a government-backed initiative, ensuring you are at the forefront of vital business support services.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Executive
✨Tip Number 1
Get out there and network! Attend local business events, exhibitions, and community meetings. It's all about making connections and showing your face in the right places.
✨Tip Number 2
Practice your pitch! You’ll need to communicate effectively with business owners about cyber crime initiatives. Make sure you can explain things clearly and confidently.
✨Tip Number 3
Follow up after meetings! Send a quick email or message to thank them for their time and remind them of the resources available. This keeps you on their radar and builds trust.
✨Tip Number 4
Apply through our website! We want to see your application and get to know you better. Plus, it’s the best way to ensure your details land directly in our hands.
We think you need these skills to ace Client Relationship Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client Relationship Executive. Highlight your experience in customer relations and any relevant skills that show you can build relationships and communicate effectively with business owners.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for engaging with businesses and your understanding of cyber crime initiatives. Keep it professional yet approachable, just like the role requires.
Showcase Your Communication Skills:Since this role is all about communication, make sure your application reflects your ability to convey information clearly and confidently. Use examples from your past experiences where you've successfully engaged with clients or stakeholders.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Ashdown Group
✨Know Your Stuff
Before the interview, make sure you understand the key aspects of the role. Familiarise yourself with government cyber crime initiatives and how they impact small businesses. This will help you speak confidently about how you can engage with business owners and connect them to the right resources.
✨Showcase Your Communication Skills
Since this role is all about building relationships, practice articulating your thoughts clearly and professionally. Prepare examples of how you've successfully communicated with clients or stakeholders in the past. This will demonstrate your interpersonal skills and ability to engage effectively.
✨Prepare for Presentations
You might be asked to deliver a mock presentation during the interview. Think about how you would present information about cyber crime awareness to a group of business owners. Keep it engaging and informative, showcasing your strong presentation abilities.
✨Network Like a Pro
Since networking is a big part of the job, come prepared with questions about the company's community engagement strategies. Show that you're proactive and interested in building connections, not just during the interview but also in the role itself.
