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- Tasks: Conduct assessments and develop tailored care plans for clients in the care sector.
- Company: Award-winning domiciliary care provider with a focus on exceptional service.
- Benefits: Flexible working hours and a supportive work environment.
- Why this job: Make a real difference in people's lives while collaborating with healthcare professionals.
- Qualifications: Experience in client management and a passion for person-centred care.
- Other info: Join a dynamic team dedicated to high standards of care and compliance.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a dedicated and experienced Client Liaison Manager to join an award-winning domiciliary care provider. This role is pivotal to the organisation and ensures the delivery of exceptional, person-centred care services to new and existing clients across a designated region. The Client Liaison Manager will be the first point of contact for clients, conducting assessments and developing tailored care plans. The role is offered with flexible working and is based at the company’s offices near Kingston.
The role will see you working very closely with clients’ families, providing support through professional advice and listening to their concerns and needs. Collaboration with healthcare professionals and social care teams will be a key part of the role in ensuring the highest standards of care and compliance with CQC regulations.
Role responsibilities:- Conduct comprehensive initial assessments for new clients, including risk assessments and home environment checks.
- Develop individualised care plans and MAR charts, ensuring care is person-centred, in date and compliant with regulatory requirements.
- Carry out regular service reviews to ensure client needs are continually met and adapt care plans as needed.
- Ensure all care delivered is fully compliant with standards and internal policies.
- Act as the primary liaison with social services, GPs, hospitals, pharmacies, community nurses.
Client Liaison Manager - Care Sector employer: Ashdown Group
Contact Detail:
Ashdown Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Liaison Manager - Care Sector
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Client Liaison Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to client care and assessments. We recommend role-playing with a friend or family member to get comfortable discussing your experience and how you handle client needs.
✨Tip Number 3
Showcase your passion for person-centred care during interviews. Share specific examples of how you've tailored care plans in the past and how you’ve collaborated with families and healthcare professionals to ensure the best outcomes for clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Client Liaison Manager - Care Sector
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Liaison Manager role. Highlight your experience in the care sector and any relevant skills that align with the job description. We want to see how you can bring your unique flair to our team!
Showcase Your Communication Skills: As a Client Liaison Manager, you'll be the first point of contact for clients and their families. Use your application to demonstrate your excellent communication skills. Share examples of how you've effectively listened to concerns and provided support in previous roles.
Highlight Your Compliance Knowledge: Since compliance with CQC regulations is key, make sure to mention any experience you have with regulatory standards in your application. We’re looking for someone who understands the importance of delivering high-quality, compliant care services.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Ashdown Group
✨Know Your Care Sector
Familiarise yourself with the latest trends and regulations in the care sector. Understanding CQC standards and how they apply to person-centred care will show your commitment and expertise during the interview.
✨Prepare for Client Scenarios
Think about potential scenarios you might face as a Client Liaison Manager. Be ready to discuss how you would conduct assessments or develop care plans, showcasing your problem-solving skills and empathy towards clients and their families.
✨Highlight Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with clients, families, and healthcare professionals in the past.
✨Showcase Your Adaptability
The care sector can be unpredictable, so be prepared to discuss how you've adapted to changing circumstances in previous roles. Highlight your ability to adjust care plans based on client needs and feedback, demonstrating your flexibility and dedication.
