Client Care Manager

Client Care Manager

New Malden Full-Time 35000 £ / year No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional care services and support clients in need.
  • Company: Award-winning domiciliary care provider with a focus on person-centred care.
  • Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Experience in care management and strong communication skills.
  • Other info: Join a supportive team dedicated to providing high-quality care.

We are seeking a dedicated and experienced Client Care Manager to join an award- winning domiciliary care provider.

Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.

This role is pivotal to the organisation and ensures the delivery of exceptional, person-centred care services to new and existing clients across a designated region.

The Client Care Manager will be the first point of contact for clients, conducting assessments and developing tailor…

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Client Care Manager employer: Ashdown Group

As an award-winning domiciliary care provider, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee well-being and professional growth. Our Client Care Managers benefit from comprehensive training programmes, competitive remuneration, and the opportunity to make a meaningful impact in the lives of our clients, all while working in a dynamic and rewarding environment.
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Contact Detail:

Ashdown Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Care Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Client Care Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions related to client care management. Think about your past experiences and how they align with the role. We want you to shine when it comes to showcasing your skills!

✨Tip Number 3

Don’t forget to research the company! Understanding their values and approach to care will help you tailor your responses during interviews. Plus, it shows that you’re genuinely interested in being part of their team.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Client Care Manager

Client Assessment
Person-Centred Care
Communication Skills
Team Leadership
Problem-Solving Skills
Care Planning
Relationship Management
Time Management
Empathy
Organisational Skills
Quality Assurance
Regulatory Compliance
Conflict Resolution

Some tips for your application 🫡

Show Your Passion for Care: When writing your application, let your passion for providing exceptional care shine through. We want to see how your experience aligns with our commitment to person-centred services.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Client Care Manager role. Highlight relevant experiences and skills that match the job description, so we can see why you’re the perfect fit!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences without unnecessary fluff.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our award-winning team.

How to prepare for a job interview at Ashdown Group

✨Know Your Care Principles

Make sure you brush up on the key principles of person-centred care. Be ready to discuss how you would implement these in your role as a Client Care Manager. This shows that you understand the core values of the organisation and are committed to delivering exceptional care.

✨Prepare for Scenario Questions

Expect scenario-based questions where you'll need to demonstrate your problem-solving skills. Think of examples from your past experience where you've successfully handled client assessments or resolved issues. This will help you showcase your practical knowledge and ability to think on your feet.

✨Showcase Your Communication Skills

As the first point of contact for clients, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a brief introduction about yourself that highlights your relevant experience and passion for client care.

✨Research the Organisation

Familiarise yourself with the organisation's mission, values, and any recent achievements. This not only helps you tailor your answers but also demonstrates your genuine interest in the role and the company. It’s a great way to connect your personal values with theirs during the interview.

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