At a Glance
- Tasks: Provide front-line IT support in a fast-paced trading environment.
- Company: Established financial services firm with a focus on growth and development.
- Benefits: Salary up to £35,000, training, benefits, and a Christmas bonus.
- Other info: Opportunity for career growth and occasional travel to Paris.
- Why this job: Kickstart your IT career with mentorship from experienced professionals.
- Qualifications: Ideal for IT graduates or junior professionals with strong communication skills.
The predicted salary is between 35000 - 35000 £ per year.
An established financial services firm is looking for a Junior Trade Floor Support Engineer to join its small in‑house IT team due to continued growth. The role is based on‑site in their London office (West End), supporting a fast‑paced trading environment, with occasional travel to Paris. Flexibility may be available once completed training.
Responsibilities
- The successful candidate will provide front‑line IT support to brokers and internal staff, initially handling 1st line issues and developing into 1st–3rd line support and project work over time.
- You’ll work closely with experienced IT professionals who are committed to mentoring and long‑term development.
Qualifications
- This role would suit a junior IT support professional or IT graduate with a strong interest in technology and financial services.
- A degree or formal IT qualification is nice to have but not essential; hands‑on experience, strong communication skills, and a willingness to learn are key.
- Familiarity with Windows, Microsoft 365, and desktop support is expected, while exposure to trading environments / systems or French language skills would be advantageous.
Benefits
- This is an excellent opportunity to build an IT career within a renowned financial services firm, offering salary up to £35,000, plus training, benefits, and a discretionary Christmas bonus.
Graduate / Junior IT Support Engineer in City of Westminster employer: Ashdown Group
Join a dynamic financial services firm in the heart of London's West End, where you'll be part of a close-knit IT team dedicated to fostering your professional growth. With a strong emphasis on mentorship and development, this role offers you the chance to advance from 1st line to more complex support tasks while enjoying competitive benefits, including a salary of up to £35,000 and a discretionary Christmas bonus. Experience a vibrant work culture that values flexibility and collaboration, making it an ideal environment for aspiring IT professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate / Junior IT Support Engineer in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and be ready to discuss how your skills align with their needs. Practise common interview questions and think about examples from your experience that showcase your problem-solving abilities.
✨Tip Number 3
Show off your passion for IT! During interviews, express your enthusiasm for technology and financial services. Share any relevant projects or experiences that highlight your commitment to learning and growing in the field.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Graduate / Junior IT Support Engineer in City of Westminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Junior IT Support Engineer role. Highlight any relevant IT support experience, especially in fast-paced environments, and don’t forget to mention your familiarity with Windows and Microsoft 365!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for technology and financial services. Share why you’re excited about this role and how your background makes you a great fit for our team.
Show Off Your Communication Skills:As you'll be providing front-line support, strong communication is key. In your application, demonstrate your ability to explain technical issues clearly and concisely. This will show us you can effectively assist brokers and staff alike!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Ashdown Group
✨Know Your Tech Basics
Make sure you brush up on your knowledge of Windows, Microsoft 365, and desktop support. Be ready to discuss how you've used these tools in past experiences or projects, even if they were during your studies.
✨Show Your Communication Skills
Since you'll be supporting brokers and internal staff, it's crucial to demonstrate your communication skills. Practice explaining technical concepts in simple terms, as this will show that you can effectively assist users who may not be tech-savvy.
✨Express Your Willingness to Learn
This role is all about growth, so make sure to convey your eagerness to learn and develop. Share examples of how you've tackled new challenges in the past and express your excitement about the opportunity to work with experienced IT professionals.
✨Research the Company Culture
Take some time to understand the company's values and culture. This will help you tailor your responses to align with what they’re looking for in a candidate. Plus, it shows that you're genuinely interested in being part of their team.
