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- Tasks: Lead and optimise the Infor M3 ERP platform for business success.
- Company: Dynamic company in Chelmsford offering a collaborative work culture.
- Benefits: Competitive salary of £90,000 plus comprehensive benefits and hybrid working.
- Other info: Join a forward-thinking team with opportunities for professional growth.
- Why this job: Make a real impact on ERP strategy and operational excellence.
- Qualifications: Strong experience with Infor M3 and proven leadership skills.
The predicted salary is between 90000 - 90000 £ per year.
We are seeking an experienced and hands-on ERP Manager to take ownership of a business-critical ERP environment centred around Infor M3. This is a key leadership role responsible for the operational performance, continual improvement, and strategic development of the ERP platform and associated business applications.
Working closely with stakeholders across the organisation, you will act as the bridge between business operations and technology, ensuring the ERP system is stable, effective, and continually evolving to meet changing business needs. This role combines technical expertise, operational leadership, process optimisation, stakeholder engagement, and strategic planning. You will lead continual service improvement initiatives, optimise business processes, and ensure the ERP platform delivers measurable business value. The role offers a hybrid working arrangement with regular onsite presence required in Essex.
Key Responsibilities
- Own the operational performance, stability, and support model for the Infor M3 ERP platform.
- Lead and oversee 1st, 2nd, and 3rd line ERP support activities.
- Drive root cause analysis and permanent resolution of recurring issues.
- Monitor system performance, risk, and usage trends to proactively identify improvements.
- Manage ERP support standards, documentation, and known error records.
- Build and maintain relationships with Infor and third-party support providers.
- Oversee integrations between Infor M3 and external systems.
- Assess the impact of system updates, releases, and enhancements.
Continual Service Improvement & Process Optimisation
- Lead a structured Continual Service Improvement (CSI) programme across the ERP landscape.
- Identify and deliver incremental improvements that enhance usability, efficiency, and data quality.
- Lead business process mapping exercises, documenting current and future-state workflows.
- Drive automation and simplification of business processes.
- Balance operational stability with ongoing system and process enhancement.
Business Engagement & ERP Adoption
- Act as the primary interface between operational teams and the ERP platform.
- Translate business requirements into effective ERP solutions.
- Promote best practice use of Infor M3 across departments.
- Support informed decision-making by clearly communicating system capabilities and limitations.
- Encourage the use of standard functionality over unnecessary customisation.
- Identify opportunities to expand ERP functionality and system adoption.
Change Management & Governance
- Own ERP change governance processes and controls.
- Ensure all changes are assessed, prioritised, tested, approved, and implemented effectively.
- Coordinate business testing activities and release readiness.
- Maintain a controlled and auditable ERP environment that protects business continuity.
ERP Roadmap & Strategic Development
- Define and manage the ERP improvement roadmap.
- Scope and shape ERP initiatives and transformation projects.
- Prioritise change requests based on business value, operational impact, and strategic alignment.
- Lead ERP-related projects and workstreams.
- Contribute to wider IT and digital strategy initiatives.
Reporting, Data & Team Leadership
- Line manage and develop the ERP reporting resource.
- Ensure alignment between ERP data structures and reporting outputs.
- Improve collaboration between ERP and BI/reporting functions.
- Support data quality, governance, and reporting capability development.
About You
We are looking for someone with strong ERP ownership experience who can operate strategically while remaining hands-on when required.
Essential Skills & Experience
- Strong hands-on experience supporting and configuring Infor M3 within a business-critical environment.
- Proven experience managing ERP operational support alongside continuous improvement initiatives.
- Strong business process mapping and workflow optimisation experience.
- Experience leading ERP changes, upgrades, testing, and release management.
- Ability to translate business requirements into practical ERP solutions.
- Excellent stakeholder management and communication skills.
- Strong analytical and problem-solving capability with a focus on root cause resolution.
- Experience balancing operational priorities with long-term strategic planning.
Knowledge & Technical Expertise
- Strong understanding of Infor M3 functional processes and administration.
- ERP lifecycle management and governance.
- Procurement and purchase-to-pay workflows.
- Warehousing and inventory management.
- Manufacturing and planning.
- Finance and costing processes.
- Master data governance.
- ERP integrations, APIs, and data flows.
- Infor OS, ION, APIs, or related integration frameworks.
Whats on Offer
- Salary of £90,000.
- Comprehensive benefits package.
- Hybrid working model.
- Opportunity to shape and evolve a critical ERP platform.
- Collaborative and forward-thinking environment.
- Strategic leadership role with significant business impact.
If you are an experienced ERP professional looking for a role where you can influence operational excellence and long-term ERP strategy, we would love to hear from you.
ERP Manager Chelmsford Hybrid - £90,000 employer: Ashdown Group
Contact Detail:
Ashdown Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ERP Manager Chelmsford Hybrid - £90,000
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for an ERP Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your Infor M3 knowledge and understanding the latest trends in ERP systems. We want you to showcase your expertise and how you can bring value to the company right from the get-go!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and match your skills. Tailor your approach to each application to stand out!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to highlight why you’re the perfect fit for their ERP needs.
We think you need these skills to ace ERP Manager Chelmsford Hybrid - £90,000
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ERP Manager role. Highlight your hands-on experience with Infor M3 and any relevant achievements that showcase your ability to manage operational support and drive continuous improvement.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects or experiences that demonstrate your skills in stakeholder management and process optimisation.
Showcase Your Problem-Solving Skills: In your application, don’t forget to highlight your analytical and problem-solving capabilities. Share examples of how you've tackled challenges in previous roles, especially those related to ERP systems and operational performance.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ashdown Group
✨Know Your ERP Inside Out
Make sure you have a solid understanding of Infor M3 and its functionalities. Brush up on your knowledge of ERP lifecycle management, procurement workflows, and integrations. Being able to discuss specific features and how they can benefit the company will show that you're not just familiar with the system but also ready to take ownership.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled operational challenges in previous roles. Think about times when you identified root causes of issues and implemented solutions. This will demonstrate your analytical skills and your ability to drive continual service improvement, which is crucial for this role.
✨Engage with Stakeholders
Since this role involves acting as a bridge between business operations and technology, be ready to discuss how you've successfully managed stakeholder relationships in the past. Highlight your communication skills and how you've translated business needs into effective ERP solutions.
✨Prepare for Change Management Questions
Expect questions around change governance processes and how you've handled ERP changes or upgrades. Be prepared to discuss your approach to testing, prioritising changes, and ensuring a smooth implementation. This will show that you understand the importance of maintaining a controlled and auditable ERP environment.