Central London IT Support Analyst | 1st/2nd Line

Central London IT Support Analyst | 1st/2nd Line

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Ashdown Group

At a Glance

  • Tasks: Provide top-notch IT support and troubleshoot tech issues for clients across Central London.
  • Company: Join the Ashdown Group, a dynamic team in the heart of London.
  • Benefits: Competitive salary, hands-on experience, and opportunities for growth.
  • Other info: Exciting office-based role with travel to various client sites.
  • Why this job: Be the go-to tech hero, solving problems and making a difference every day.
  • Qualifications: Experience in IT support and a passion for technology.

The predicted salary is between 30000 - 40000 Β£ per year.

Ashdown Group is seeking an experienced IT Support Analyst to join its Central London team.

This office-based role includes travel to client sites around Central London, with you acting as the first point of contact for support via phone, email and in-person.

You will troubleshoot hardware, software and network issues, elevate complex problems, and assist in maintaining IT equipment such as laptops and desktops.

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Central London IT Support Analyst | 1st/2nd Line employer: Ashdown Group

Join a market-leading business in Stoke-on-Trent as the Head of IT, where you will thrive in a hybrid work environment that promotes flexibility and work-life balance. Our collaborative culture fosters innovation and continuous improvement, providing you with ample opportunities for professional growth and development. With a focus on cutting-edge technology and a commitment to employee well-being, this role offers a unique chance to make a significant impact while being part of a dynamic team driving the company's impressive growth trajectory.

Ashdown Group

Contact Details:

Ashdown Group Recruitment Team

We think you need these skills to ace Central London IT Support Analyst | 1st/2nd Line

IT Support
Troubleshooting
Hardware Support
Software Support
Network Issues Resolution
Client Communication
Problem Escalation