Ashdown Group, in partnership with a leading international organisation, seeks an experienced IT Service Delivery Manager. Based in Central London with a hybrid pattern (3 days in the office), you will own global IT support services and drive service excellence across the UK, US and international locations.
You will manage an outsourced global helpdesk, develop SLAs and KPIs, lead supplier governance, handle major incidents, and build a roadmap for continual service improvement, reporting to
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Global IT Service Delivery & Vendor Manager in Camden Town employer: Ashdown Group
Join a well-established global business in Surbiton, where you will thrive in a dynamic work culture that values innovation and collaboration. With hybrid working options, fully subsidised dining and fitness facilities, and ample opportunities for professional growth, this role as an IT Project Manager offers a rewarding environment for those looking to make a meaningful impact in the digital landscape.
