At a Glance
- Tasks: Manage NHS client accounts, drive revenue growth, and build long-term partnerships.
- Company: Award-winning business in the healthcare and public sector market.
- Benefits: £47k salary, hybrid working, health insurance, gym memberships, and extra birthday leave.
- Other info: Great career growth opportunities and employee recognition awards.
- Why this job: Join a dynamic team and make a real impact in the healthcare sector.
- Qualifications: Experience managing NHS accounts and strong relationship-building skills required.
The predicted salary is between 44000 - 47000 £ per year.
An award-winning business operating within the healthcare and public sector market is looking for an Account Manager to join the team on a full-time, permanent basis. Please note: Proven experience managing NHS client accounts is an essential requirement for this role.
As the Account Manager, you will manage a portfolio of NHS customer accounts with the goal of increasing revenue retention and growth, identifying opportunities for expansion and building long-term partnerships.
Key Responsibilities- Managing and developing a portfolio of existing customer accounts
- Developing and maintaining account plans, pipelines and customer engagement strategies
- Identifying opportunities for upselling, cross-selling and account growth
- Managing contract renewals and retention initiatives
- Working closely with the sales and marketing team on account strategy, new product rollouts and cross-sell campaigns
- Supporting client onboarding and product adoption
- Using CRM system (HubSpot) to manage account activity and commercial opportunities
The ideal candidate will have experience in a similar account management, customer success, client relationship management, B2B sales or business development role and must have experience managing NHS client accounts. You will have a strong track record of building and maintaining relationships with NHS stakeholders, be commercially minded and be confident using CRM tools to manage account activity and commercial opportunities.
Salary & BenefitsThe salary on offer is £44,000 – £47,000 per annum and a benefits package which includes a bonus incentive around strategic sales, hybrid working, 24 days annual leave plus bank holidays, extra day off for your birthday, health insurance, free gym memberships, free cinema tickets, ongoing development, career growth opportunities and employee recognition awards.
Who Should ApplyThis role could suit candidates currently working as an Account Manager, Account Executive, Customer Success Manager, Customer Success Executive, Strategic Account Manager, Client Relationship Manager, Business Development Manager or similar professionals with experience managing and growing customer accounts.
Account Manager (NHS) - Hybrid Working - £47kpa plus benefits in Birmingham employer: Ashdown Group
Join a market-leading business in Stoke-on-Trent as the Head of IT, where you will thrive in a hybrid work environment that promotes flexibility and work-life balance. Our collaborative culture fosters innovation and continuous improvement, providing you with ample opportunities for professional growth and development. With a focus on cutting-edge technology and a commitment to employee well-being, this role offers a unique chance to make a significant impact while being part of a dynamic team driving the company's impressive growth trajectory.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (NHS) - Hybrid Working - £47kpa plus benefits in Birmingham
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Ashdown Group.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Ashdown Group.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Ashdown Group, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Account Manager (NHS) - Hybrid Working - £47kpa plus benefits in Birmingham
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Ashdown Group.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Ashdown Group.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Ashdown Group. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Ashdown Group. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Ashdown Group
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Ashdown Group’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
