At a Glance
- Tasks: Manage customer accounts, drive growth, and build long-term partnerships.
- Company: Award-winning tech business in healthcare and public sector.
- Benefits: £47k salary, hybrid working, 24 days leave, health insurance, gym memberships, and more.
- Other info: Great career growth opportunities and employee recognition awards.
- Why this job: Join a dynamic team and make a real impact in the healthcare sector.
- Qualifications: Experience in account management or B2B sales, confident with CRM tools.
The predicted salary is between 44000 - 47000 £ per year.
An award-winning technology business operating within the healthcare and public sector market is looking for an Account Manager to join the team on a full-time, permanent basis. Please note - this role offers hybrid working, two days per week will be based at their Birmingham office.
As the Account Manager you will manage a portfolio of accounts with the goal of increasing revenue retention and growth, identifying any opportunities for expansion and building long-term partnerships.
Your key responsibilities as Account Manager will include:
- Managing and developing a portfolio of existing customer accounts.
- Developing and maintaining account plans, pipelines and customer engagement strategies.
- Identifying opportunities for upselling, cross-selling and account growth.
- Managing contract renewals and retention initiatives.
- Working closely with the sales and marketing team on account strategy, new product rollouts and cross-sell campaigns.
- Support client onboarding and product adoption.
- Use CRM system (HubSpot) to manage account activity and commercial opportunities.
The ideal candidate will have experience in a similar account management, customer success, client relationship management, B2B sales or business development role. You will be commercially minded and confident using CRM tools to manage account activity.
The salary on offer is £44,000 - £47,000 per annum and a benefits package which includes an incentive around strategic sales, hybrid working, 24 days annual leave plus bank holidays, extra day off for your birthday, health insurance, free gym memberships, free cinema tickets etc. Our client also offers ongoing development, career growth opportunities and employee recognition awards.
This role could suit candidates currently working as an Account Manager, Account Executive, Customer Success Manager, Customer Success Executive, Strategic Account Manager, Client Relationship Manager, Business Development Manager or similar professionals with experience managing and growing customer accounts.
Account Manager Hybrid Working (2 days per week in office) - £47kpa plus benefits in Birmingham employer: Ashdown Group
Join an award-winning technology business in Birmingham that prioritises employee well-being and professional growth. With a hybrid working model, generous benefits including health insurance, gym memberships, and extra leave for your birthday, this company fosters a supportive work culture that encourages long-term partnerships and career advancement. As an Account Manager, you'll have the opportunity to thrive in a dynamic environment while making a meaningful impact in the healthcare and public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager Hybrid Working (2 days per week in office) - £47kpa plus benefits in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their needs, especially in account management and client relationships.
✨Tip Number 3
Practice your pitch! Be ready to explain how you can help grow their accounts and improve customer engagement. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Account Manager Hybrid Working (2 days per week in office) - £47kpa plus benefits in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in managing customer accounts and any relevant achievements that showcase your ability to drive revenue growth.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this position. Use it to express your passion for account management and how your skills align with our goals at StudySmarter.
Showcase Your CRM Skills:Since we use HubSpot, mention any experience you have with CRM systems. Talk about how you've used them to manage accounts and drive engagement in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Ashdown Group
✨Know Your Accounts
Before the interview, take some time to research the company’s existing customer accounts. Understand their portfolio and think about how you can contribute to increasing revenue retention and growth. This will show your potential employer that you're proactive and genuinely interested in their business.
✨Master the CRM Tools
Since the role involves using HubSpot for managing account activity, make sure you’re familiar with it. If you’ve used similar CRM systems, be ready to discuss your experience and how you can quickly adapt to their tools. Highlight any specific successes you've had using CRM to drive account growth.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like upselling or managing contract renewals. Think of examples from your past experiences where you successfully navigated these scenarios. This will demonstrate your problem-solving skills and ability to build long-term partnerships.
✨Show Your Team Spirit
This role requires collaboration with sales and marketing teams, so be prepared to discuss how you work with others. Share examples of successful cross-sell campaigns or product rollouts you've been part of. Emphasising your teamwork skills will show that you can contribute positively to their collaborative culture.
