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- Tasks: Lead and optimise the Infor M3 ERP platform for business success.
- Company: Dynamic company in Chelmsford offering a hybrid work environment.
- Benefits: Competitive salary of £90,000 plus comprehensive benefits.
- Other info: Join a collaborative team focused on continuous improvement and strategic development.
- Why this job: Shape the future of ERP while making a real impact on operations.
- Qualifications: Experience with Infor M3 and strong stakeholder management skills.
The predicted salary is between 90000 - 90000 £ per year.
We are seeking an experienced and hands-on ERP Manager to take ownership of a business-critical ERP environment centred around Infor M3. This is a key leadership role responsible for the operational performance, continual improvement, and strategic development of the ERP platform and associated business applications.
Working closely with stakeholders across the organisation, you will act as the bridge between business operations and technology, ensuring the ERP system is stable, effective, and continually evolving to meet changing business needs. This role combines technical expertise, operational leadership, process optimisation, stakeholder engagement, and strategic planning. You will lead continual service improvement initiatives, optimise business processes, and ensure the ERP platform delivers measurable business value. The role offers a hybrid working arrangement with regular onsite presence required in Essex.
Key Responsibilities
- Own the operational performance, stability, and support model for the Infor M3 ERP platform.
- Lead and oversee 1st, 2nd, and 3rd line ERP support activities.
- Drive root cause analysis and permanent resolution of recurring issues.
- Monitor system performance, risk, and usage trends to proactively identify improvements.
- Manage ERP support standards, documentation, and known error records.
- Build and maintain relationships with Infor and third-party support providers.
- Oversee integrations between Infor M3 and external systems.
- Assess the impact of system updates, releases, and enhancements.
Continual Service Improvement & Process Optimisation
- Lead a structured Continual Service Improvement (CSI) programme across the ERP landscape.
- Identify and deliver incremental improvements that enhance usability, efficiency, and data quality.
- Lead business process mapping exercises, documenting current and future-state workflows.
- Drive automation and simplification of business processes.
- Balance operational stability with ongoing system and process enhancement.
Business Engagement & ERP Adoption
- Act as the primary interface between operational teams and the ERP platform.
- Translate business requirements into effective ERP solutions.
- Promote best practice use of Infor M3 across departments.
- Support informed decision-making by clearly communicating system capabilities and limitations.
- Encourage the use of standard functionality over unnecessary customisation.
- Identify opportunities to expand ERP functionality and system adoption.
Change Management & Governance
- Own ERP change governance processes and controls.
- Ensure all changes are assessed, prioritised, tested, approved, and implemented effectively.
- Coordinate business testing activities and release readiness.
- Maintain a controlled and auditable ERP environment that protects business continuity.
ERP Roadmap & Strategic Development
- Define and manage the ERP improvement roadmap.
- Scope and shape ERP initiatives and transformation projects.
- Prioritise change requests based on business value, operational impact, and strategic alignment.
- Lead ERP-related projects and workstreams.
- Contribute to wider IT and digital strategy initiatives.
Reporting, Data & Team Leadership
- Line manage and develop the ERP reporting resource.
- Ensure alignment between ERP data structures and reporting outputs.
- Improve collaboration between ERP and BI/reporting functions.
- Support data quality, governance, and reporting capability development.
About You
We are looking for someone with strong ERP ownership experience who can operate strategically while remaining hands-on when required.
Essential Skills & Experience
- Strong hands-on experience supporting and configuring Infor M3 within a business-critical environment.
- Proven experience managing ERP operational support alongside continuous improvement initiatives.
- Strong business process mapping and workflow optimisation experience.
- Experience leading ERP changes, upgrades, testing, and release management.
- Ability to translate business requirements into practical ERP solutions.
- Excellent stakeholder management and communication skills.
- Strong analytical and problem-solving capability with a focus on root cause resolution.
- Experience balancing operational priorities with long-term strategic planning.
Knowledge & Technical Expertise
- Strong understanding of Infor M3 functional processes and administration.
- ERP lifecycle management and governance.
- Procurement and purchase-to-pay workflows.
- Warehousing and inventory management.
- Manufacturing and planning.
- Finance and costing processes.
- Master data governance.
- ERP integrations, APIs, and data flows.
- Infor OS, ION, APIs, or related integration frameworks.
Whats on Offer
- Salary of £90,000.
- Comprehensive benefits package.
- Hybrid working model.
- Opportunity to shape and evolve a critical ERP platform.
- Collaborative and forward-thinking environment.
- Strategic leadership role with significant business impact.
If you are an experienced ERP professional looking for a role where you can influence operational excellence and long-term ERP strategy, we would love to hear from you.
ERP Manager Chelmsford Hybrid - £90,000 in Basildon employer: Ashdown Group
Contact Detail:
Ashdown Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ERP Manager Chelmsford Hybrid - £90,000 in Basildon
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for an ERP Manager role. You never know who might have the inside scoop on a job opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its ERP systems. Familiarise yourself with Infor M3 and think about how your experience aligns with their needs. This will help you stand out and show that you’re genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in operational performance and process optimisation can benefit the company. A confident and clear presentation of your abilities can make a huge difference in landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace ERP Manager Chelmsford Hybrid - £90,000 in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the ERP Manager role. Highlight your hands-on experience with Infor M3 and any relevant achievements that showcase your ability to manage operational performance and drive improvements.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully led ERP initiatives or improved business processes in the past. This is your chance to shine!
Showcase Your Stakeholder Skills: Since this role involves a lot of collaboration, make sure to highlight your stakeholder management experience. Tell us about times when you effectively communicated complex ERP solutions to non-technical teams.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ashdown Group
✨Know Your ERP Inside Out
Make sure you have a solid understanding of Infor M3 and its functionalities. Brush up on your knowledge of ERP lifecycle management, procurement workflows, and integrations. Being able to discuss specific examples of how you've improved ERP systems in the past will really impress the interviewers.
✨Showcase Your Leadership Skills
As an ERP Manager, you'll need to demonstrate your ability to lead teams and manage stakeholders effectively. Prepare examples of how you've successfully led change initiatives or process improvements in previous roles. Highlight your experience in balancing operational stability with strategic planning.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-world challenges. Think about past situations where you had to drive root cause analysis or manage system updates. Be ready to explain your thought process and the outcomes of your actions.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating complex technical concepts in a way that's easy for non-technical stakeholders to understand. This will show that you can bridge the gap between business operations and technology effectively.