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For Companies At a Glance
- Tasks: Provide 2nd line IT support for SME clients, both on-site and remotely.
- Company: A growing IT consultancy with a focus on career development.
- Benefits: Salary between £32,000-£40,000, plus opportunities for advancement.
- Why this job: Join a dynamic team and progress to a 3rd line Engineer role.
- Qualifications: Strong technical skills in Apple and Windows systems required.
- Other info: Driving license and own transport essential for this role.
The predicted salary is between 32000 - 40000 £ per year.
A small growing IT Consultancy is seeking an IT Support Engineer in Badger's Mount, UK. The role involves providing 2nd line support both on-site and in the office, primarily for SME clients.
The ideal candidate will possess strong technical skills with Apple and Windows systems, alongside a commitment to progressing to a 3rd line Engineer role. A driving license and own transport are essential.
The position offers a salary of £32,000-£40,000 DOE, with great opportunities for career advancement.
2nd Line IT Support Engineer – Hybrid, Growth Path employer: Ashdown Group
Contact Detail:
Ashdown Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line IT Support Engineer – Hybrid, Growth Path
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work in consultancy. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical know-how during interviews. Bring examples of how you've tackled issues with Apple and Windows systems to impress the hiring team.
✨Tip Number 3
Be proactive! If you see a role that fits, don’t wait for the perfect moment. Apply through our website and follow up with a quick email to express your enthusiasm. It shows you're keen and ready to jump in!
✨Tip Number 4
Keep learning! Stay updated on the latest tech trends and tools relevant to 2nd line support. This not only boosts your confidence but also makes you a more attractive candidate for future roles.
We think you need these skills to ace 2nd Line IT Support Engineer – Hybrid, Growth Path
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with both Apple and Windows systems. We want to see how your skills match up with what we need, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the role and how you see yourself growing into a 3rd line Engineer. We love to see passion and ambition!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We’re looking for someone who can think on their feet and provide top-notch support to our SME clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ashdown Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially with Apple and Windows systems. Be prepared to discuss specific issues you've resolved in the past and how you approached them. This will show your potential employer that you have the hands-on experience they’re looking for.
✨Show Your Growth Mindset
Since this role has a clear path to 3rd line support, express your eagerness to learn and grow. Share examples of how you've taken initiative in your previous roles to develop your skills or take on more responsibility. This will demonstrate your commitment to advancing within the company.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about common IT support challenges and how you would handle them. Practising these scenarios can help you articulate your thought process clearly and effectively during the interview.
✨Don’t Forget the Soft Skills
While technical skills are crucial, don’t underestimate the importance of communication and customer service. Be ready to discuss how you’ve successfully interacted with clients or colleagues in the past, as this will highlight your ability to work well in a team and provide excellent support.
