At a Glance
- Tasks: Provide top-notch IT support and solve tech issues for users.
- Company: A leading Northampton business with a focus on growth and innovation.
- Benefits: Competitive salary of £35,000 plus bonus, full-time office role.
- Other info: Exciting opportunities for career advancement in a thriving company.
- Why this job: Join a dynamic team and make a real difference in tech support.
- Qualifications: Experience in 1st line user support and familiarity with Microsoft tools.
The predicted salary is between 24750 - 30250 £ per year.
This is a newly created position for an IT Support Analyst to take an instrumental position within a leading Northampton business. This role pays £35,000 + bonus and is 5 days a week full time in the office.
To be considered for this position, you will have solid experience in 1st line BAU user support – both remote & deskside.
The ideal candidate will have previous experience providing front-line user support for the standard Microsoft stack. Skills & experience will include:
- Windows 11
- Office 365 (inc. Exchange Online, Sharepoint, Teams & OneDrive)
- Azure AD / Entra ID
- Setting up laptops, printers, wifi, VoIP and VPNs
- CRM support (Salesforce, HubSpot, Zoho, Dynamics etc)
My client has been operating for circa 20 years and is going through continued growth & expansion, with IT playing a large part in helping the company to progress.
If you are an experienced IT Helpdesk Analyst, IT Service Desk Analyst, IT Support Engineer or IT Support Analyst and you are looking for a new & exciting position please send me your CV immediately.
IT Support Engineer in Northampton employer: Ashdown Group Careers
Join a forward-thinking global business in Surbiton, Surrey, where innovation and collaboration are at the heart of our work culture. We offer competitive salaries, comprehensive benefits, and ample opportunities for professional growth, making it an ideal environment for passionate Business Analysts eager to drive digital transformation. Experience a supportive atmosphere that values your contributions and encourages continuous learning as you play a key role in delivering impactful projects.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in Northampton
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Ashdown Group Careers values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Ashdown Group Careers might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Ashdown Group Careers!
✨Direct Apply to Ashdown Group Careers
Let's not forget to apply directly through the Ashdown Group Careers website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Engineer in Northampton
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Ashdown Group Careers.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Ashdown Group Careers. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Ashdown Group Careers
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
