IT Manager – Contract - £350 p/d - London
Working pattern: Monday and Wednesday in the London office; Tuesday and Thursday half-days, worked remotely
We are looking for an IT Manager or Senior IT Support Engineer to join an established SME on a contract basis to take ownership of their device, identity and security estate. You’ll report directly to the COO and work closely with People, Finance and Engineering teams.
The engagement follows a fixed weekly pattern:
Monday: Full day in the London office
Tuesday: Half-day remotely
Wednesday: Full day in the London office
Thursday: Half-day remotely
The office-based days are focused on hands-on support, hardware and onboarding activity.
What You’ll Own:
Device Fleet
Manage the macOS estate through Microsoft Intune, including enrolment, configuration profiles, patching, application deployment and compliance baselines.
Manage zero-touch provisioning through Apple Business Manager and VPP.
Own the full device lifecycle, from procurement through to secure wipe and disposal.
Identity, Access & Security
Configure and maintain Conditional Access and device compliance policies.
Administer Microsoft 365 and Microsoft Entra ID, including SSO, MFA, licensing and least-privilege access.
Own joiner, mover and leaver processes and access management.
IT Support
Manage end-to-end IT support through Zendesk, including triage, SLAs and escalation.
Lead technical onboarding and offboarding.
Use ticket trends to identify process improvements, recurring issues and opportunities for self-service.
Compliance & Governance
Maintain and extend ISO 27001 controls across IT.
Produce the evidence required to sustain accreditation and support client security reviews.
Help ensure our IT governance scales as headcount grows across the UK and US.
Documentation & Asset Management
Maintain clear, current IT processes, procedures and runbooks.
Build and maintain a self-service knowledge base that another owner could pick up and operate.
Maintain an accurate hardware, software and asset register.
Automation
Automate...
IT Manager – Contract - £350 p/d - London employer: Ashdown Group Careers
Join a forward-thinking global business in Surbiton, Surrey, where innovation and collaboration are at the heart of our work culture. We offer competitive salaries, comprehensive benefits, and ample opportunities for professional growth, making it an ideal environment for passionate Business Analysts eager to drive digital transformation. Experience a supportive atmosphere that values your contributions and encourages continuous learning as you play a key role in delivering impactful projects.
