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For Companies At a Glance
- Tasks: Build strong relationships with clients and help them succeed with our marketing solutions.
- Company: Join a fast-growing marketing agency that values innovation and client success.
- Benefits: Enjoy a competitive salary, collaborative culture, and opportunities for professional growth.
- Why this job: Be part of a dynamic team where your communication skills can shine and make a real impact.
- Qualifications: Experience in client-facing roles and knowledge of marketing technologies are essential.
- Other info: Work closely with the Head of Client Services to shape strategies and drive success.
The predicted salary is between 36000 - 54000 £ per year.
Customer Success Manager Marketing Agency – £45,000 Warrington A highly successful, rapidly growing marketing agency are looking for a commercial Account Manager or Customer Success Manager to join their team. As a Client Account Manager, you\’ll be working very closely with the Client Services and Sales team to grow and retain existing accounts. Strong communication skills and the ability to form relationships is key. Knowledge of marketing technologies and wider comms would also be an advantage. You\’ll also need to demonstrate a solid grasp of modern marketing technology and the process to deliver them. The ideal candidate for this position will have a solid background in a successful client facing role, with a well-developed customer engagement style and a high level of enthusiasm! You\’ll be working closely with the Head of Client Services, so someone with a clear vision, who is proactive and able to develop strategies will be key. Key responsibilities of this Account Manager will include: Develop and nurture strong, long-lasting relationships with key customer stakeholders. Provide customers with insights and best practices to maximise the value they receive from our offerings. Collaborate with the technical and support teams to address customer needs. Ability to collaborate effectively with cross-functional teams, including sales and product Collaborate wi…
Customer Success Manager Marketing Agency - £45,000 Warrington employer: Ashdown Group Careers
Contact Detail:
Ashdown Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager Marketing Agency - £45,000 Warrington
✨Tip Number 1
Familiarize yourself with the latest marketing technologies and trends. This knowledge will not only help you in conversations during the interview but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Prepare specific examples of how you've successfully managed client relationships in the past. Highlight instances where you’ve gone above and beyond to ensure customer satisfaction, as this aligns perfectly with the role's focus on nurturing long-lasting relationships.
✨Tip Number 3
Showcase your ability to collaborate with cross-functional teams. Think of examples where you worked closely with sales or technical teams to solve a problem or enhance customer experience, as this is a key aspect of the position.
✨Tip Number 4
Demonstrate your proactive approach by discussing strategies you've implemented in previous roles to improve customer engagement or retention. This will illustrate your ability to think ahead and contribute positively to the team.
We think you need these skills to ace Customer Success Manager Marketing Agency - £45,000 Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer success or account management. Emphasize your communication skills and any experience with marketing technologies.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the agency. Mention specific examples of how you've successfully managed client relationships and contributed to account growth.
Showcase Your Knowledge: Demonstrate your understanding of modern marketing technologies and strategies in your application. This could be through specific projects you've worked on or tools you're familiar with.
Highlight Collaboration Skills: Since the role involves working closely with various teams, mention any experiences where you've successfully collaborated with cross-functional teams to achieve common goals.
How to prepare for a job interview at Ashdown Group Careers
✨Showcase Your Communication Skills
As a Customer Success Manager, strong communication is essential. Be prepared to demonstrate your ability to articulate ideas clearly and build relationships. Use examples from your past experiences where you successfully managed client communications.
✨Highlight Your Knowledge of Marketing Technologies
Familiarity with marketing technologies is a plus for this role. Make sure to discuss any relevant tools or platforms you have experience with, and how you've used them to enhance customer engagement or drive results.
✨Demonstrate Proactivity and Strategic Thinking
The ideal candidate is proactive and has a clear vision. Prepare to share instances where you took the initiative to develop strategies that improved client satisfaction or account growth. This will show your potential employer that you can think ahead and act decisively.
✨Prepare for Cross-Functional Collaboration Questions
Since collaboration with sales and product teams is crucial, be ready to discuss how you've worked with different departments in the past. Highlight your teamwork skills and provide specific examples of successful collaborations that led to positive outcomes for clients.
