SaaS Product Support Specialist β€” Europe, Flexible Hours

SaaS Product Support Specialist β€” Europe, Flexible Hours

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Ashby

At a Glance

  • Tasks: Engage with customers and solve complex issues for a diverse product line.
  • Company: Join Ashby, a forward-thinking SaaS company in the UK.
  • Benefits: Enjoy flexible hours, unlimited PTO, and educational budgets.
  • Other info: Opportunity to grow in a dynamic and supportive environment.
  • Why this job: Make a real difference by enhancing customer experiences and team efficiency.
  • Qualifications: Strong SaaS troubleshooting skills and excellent communication abilities.

The predicted salary is between 30000 - 40000 Β£ per year.

Ashby is seeking Product Support Specialists in the United Kingdom. In this role, you’ll engage closely with customers while addressing complex issues related to a broad product line. The position requires owning problems from start to finish and working on projects that enhance team efficiency.

The ideal candidate has a strong background in SaaS troubleshooting, excellent communication skills, and a desire to dig deep for solutions.

The role offers flexible hours with benefits including unlimited PTO and educational budgets.

SaaS Product Support Specialist β€” Europe, Flexible Hours employer: Ashby

At Ashby, we pride ourselves on being an exceptional employer that values flexibility and employee growth. Our work culture fosters collaboration and innovation, allowing Product Support Specialists to thrive while engaging with customers and tackling complex challenges. With benefits like unlimited PTO and educational budgets, we empower our team members to pursue their passions and develop their skills in a supportive environment.

Ashby

Contact Details:

Ashby Recruitment Team

We think you need these skills to ace SaaS Product Support Specialist β€” Europe, Flexible Hours

SaaS Troubleshooting
Customer Engagement
Problem Ownership
Project Management
Communication Skills
Analytical Skills
Solution-Oriented Mindset