We are looking for a friendly, reliable and customer-focused Post Office Counter Assistant to join our team at our busy Ashby Post Office.
You will be responsible for providing excellent customer service while carrying out a range of Post Office and retail transactions accurately and efficiently.
Key responsibilities :
- Serve customers at the Post Office counter in a friendly and professional manner
- Process Post Office transactions accurately, including postal services, payments and other services
- Handle cash and maintain accurate till balances
- Follow Post Office security, compliance and operational procedures
- Assist customers with queries and provide clear information about available services
- Support the wider shop team when required
- Maintain a clean, organised and professional counter area
- Work effectively as part of a small team
- Follow all company and Post Office policies and procedures
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