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- Tasks: Lead and design engaging supporter journeys to boost income and engagement.
- Company: Join an incredible equine charity dedicated to making a difference.
- Benefits: Enjoy 25 days holiday, pension contributions, and free counselling sessions.
- Why this job: Be part of a passionate team driving growth and impact in the charity sector.
- Qualifications: Must have experience in project management and digital marketing.
- Other info: Hybrid work model with one day in the London office.
The predicted salary is between 50000 - 52000 £ per year.
Salary: £50,000 – £52,000
Contract: 12 month FTC with opportunity to become a permanent role
Location: Hybrid – London office 1 day per week
Closing date: ASAP
Benefits: 25 days holiday plus bank holidays, 4% employer pension contribution rising to 8% after one year, employee assistance programme and up to six free counselling sessions,
We have a great opportunity for a Supporter Journeys Manager to join an incredible equine charity and join a highly skilled, knowledgeable and dedicated team. The Supporter Journeys Manager’s purpose is to grow supporter volumes and deliver efficient audience-led journeys to maximise income and engagement, with responsibility for the Senior Digital Journeys Officer and Supporter Engagement and Experience Officer.
As part of this new exciting role, you will support the ambitious goals and growth, working with their new platform Dynamics 365
To be successful as the Supporter Journeys Manager you will need to be:
- Experienced and highly organised cross-team campaign or project manager
- Experienced in designing audience-led digital and email marketing journeys
- Excellent communication skills, with ability to engage & deliver messages clearly to a wide range of internal and external audiences
If you would like to have an informal discussion, please call Jake on 02030 062787 or email your interest along with your CV to
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Support Journeys Manager employer: Ashby Jenkins Recruitment
Contact Detail:
Ashby Jenkins Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Journeys Manager
✨Tip Number 1
Familiarize yourself with Dynamics 365, as this is a key platform for the role. Consider taking an online course or watching tutorials to understand its features and how it can enhance supporter engagement.
✨Tip Number 2
Showcase your experience in cross-team project management by preparing specific examples of successful campaigns you've led. Be ready to discuss how you coordinated with different teams to achieve common goals.
✨Tip Number 3
Highlight your skills in audience-led digital marketing by sharing metrics from past campaigns. Demonstrating your ability to analyze data and adjust strategies will set you apart.
✨Tip Number 4
Prepare to discuss your communication style and how you engage diverse audiences. Think of examples where your clear messaging made a significant impact on stakeholder engagement.
We think you need these skills to ace Support Journeys Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Supporter Journeys Manager position. Understand the key responsibilities and required skills, especially focusing on cross-team campaign management and audience-led digital marketing.
Tailor Your CV: Customize your CV to highlight relevant experience in project management and digital marketing. Use specific examples that demonstrate your ability to engage diverse audiences and manage campaigns effectively.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for the charity sector. Mention how your skills align with the goals of the organization and your enthusiasm for contributing to their mission.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ashby Jenkins Recruitment
✨Showcase Your Project Management Skills
As a Supporter Journeys Manager, you'll need to demonstrate your experience in managing cross-team campaigns. Prepare specific examples of past projects where you successfully coordinated multiple teams and achieved your goals.
✨Highlight Your Digital Marketing Expertise
Be ready to discuss your experience with audience-led digital and email marketing journeys. Share insights on how you've designed effective campaigns that increased engagement and income, and be prepared to talk about the tools you used.
✨Communicate Clearly and Effectively
Excellent communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely, especially when discussing complex ideas. Tailor your language to suit different audiences, as you will be engaging with both internal teams and external supporters.
✨Demonstrate Your Passion for the Cause
Since this role is within an equine charity, show your enthusiasm for the mission and values of the organization. Research the charity's work and be prepared to discuss how your personal values align with theirs, which can set you apart from other candidates.
