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- Tasks: Manage and resolve integration issues across complex systems with a focus on process adherence.
- Company: Join a leading automotive company in a dynamic and innovative environment.
- Benefits: Competitive hourly rate, professional development opportunities, and a collaborative team culture.
- Why this job: Make a real impact by driving issue resolution and improving processes in exciting projects.
- Qualifications: Experience in issue management, strong analytical skills, and excellent communication abilities.
- Other info: Work within structured project frameworks and enjoy career growth in a supportive environment.
The predicted salary is between 27 - 40 £ per hour.
An opportunity has arisen for an Issue Management Specialist to oversee the identification, tracking, and resolution of integration issues across complex systems. The Issue Management Specialist role requires strong technical understanding, rigorous process adherence, and clear reporting, without being hands‑on in technical delivery.
Role & Responsibilities
- Oversee the identification, logging, tracking, and resolution of integration issues across complex systems
- Ensure consistent adherence to established issue and defect management processes
- Maintain accurate and up‑to‑date issue registers and tracking systems
- Drive issue resolution through clear ownership, accountability, and KPI‑based action management
- Develop, maintain, and present metrics, dashboards, and performance indicators related to defect and issue management
- Provide clear, transparent, and professional reporting to senior stakeholders
- Facilitate regular issue review meetings, ensuring timely follow‑up and escalation where required
- Apply structured root cause analysis and problem‑solving methodologies
- Identify areas of weakness within issue management processes and highlight where additional support is required
- Work within structured project and programme governance frameworks
- Undertake additional duties as directed by the line manager
Requirements Of The Role
- Strong knowledge of issue and defect management processes and tools, suitable for an Issue Management Specialist
- Proven experience developing and interpreting metrics, KPIs, and performance dashboards
- Proficiency in root cause analysis techniques and structured problem‑solving methods
- Solid understanding of software integration principles and system dependencies
- Excellent communication skills, with the ability to lead discussions on complex or sensitive topics
- High attention to detail and strong process discipline
- Experience working within formal project governance environments such as PMO or programme teams
- Familiarity with both Agile and Waterfall delivery models
- Degree educated, or equivalent relevant professional experience
If you are an experienced Issue Management Specialist with a strong process mindset and the ability to drive issue resolution across complex programmes, we would like to hear from you.
Issue Management Specialist employer: Ashby Finance
Contact Detail:
Ashby Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Issue Management Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Issue Management Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of issue and defect management processes. Be ready to discuss your experience with metrics and KPIs, as well as how you've tackled complex integration issues in the past. Confidence is key!
✨Tip Number 3
Showcase your communication skills during interviews. Practice explaining technical concepts in simple terms, as you'll need to present clear reports to senior stakeholders. Remember, it's all about making those complex topics easy to understand!
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our team as an Issue Management Specialist.
We think you need these skills to ace Issue Management Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with issue and defect management processes. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or metrics you've worked on.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Issue Management Specialist role. Be sure to mention your understanding of software integration principles and your experience with structured problem-solving methods.
Showcase Your Communication Skills: Since this role involves reporting to senior stakeholders, we need to see your communication prowess. Highlight any experience you have in leading discussions or presenting complex information clearly and professionally.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ashby Finance
✨Know Your Processes
Make sure you’re well-versed in issue and defect management processes. Brush up on the tools and methodologies that are commonly used in the industry, as this will show your potential employer that you’re ready to hit the ground running.
✨Metrics Matter
Be prepared to discuss how you’ve developed and interpreted metrics and KPIs in your previous roles. Bring examples of dashboards or performance indicators you've created, as this will demonstrate your analytical skills and attention to detail.
✨Communication is Key
Since the role involves reporting to senior stakeholders, practice articulating complex topics clearly and concisely. Think about how you can convey technical information in a way that’s easy to understand for non-technical audiences.
✨Problem-Solving Mindset
Familiarise yourself with root cause analysis techniques and structured problem-solving methods. Be ready to share specific examples of how you’ve applied these in past situations, as this will highlight your ability to tackle issues effectively.
