Luxury Aftersales Leader - Customer Experience & Ops in Banbury
Luxury Aftersales Leader - Customer Experience & Ops

Luxury Aftersales Leader - Customer Experience & Ops in Banbury

Banbury Full-Time 43000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead aftersales operations and ensure an exceptional customer journey.
  • Company: Luxury automotive company with a focus on customer experience.
  • Benefits: Competitive salary of £43,000 plus bonuses and benefits.
  • Why this job: Join a prestigious brand and make a difference in customer satisfaction.
  • Qualifications: Proven aftersales experience in the automotive industry and strong leadership skills.

The predicted salary is between 43000 - 60000 £ per year.

A luxury automotive company based in Warmington is seeking an experienced Aftersales Manager to lead the aftersales operations. The candidate must have proven experience in aftersales within the automotive industry, strong leadership abilities, and a customer-first mindset.

Responsibilities include:

  • Overseeing workshop operations
  • Managing budgets
  • Ensuring an exceptional customer journey

Competitive salary of £43,000 per annum plus bonuses and benefits offered.

Luxury Aftersales Leader - Customer Experience & Ops in Banbury employer: Ashby Finance

Join a prestigious luxury automotive company in Warmington, where we prioritise a customer-first approach and foster a collaborative work culture. With competitive salaries, performance bonuses, and ample opportunities for professional growth, we are dedicated to nurturing our employees' talents and ensuring a rewarding career path in the dynamic automotive sector.
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Contact Detail:

Ashby Finance Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Luxury Aftersales Leader - Customer Experience & Ops in Banbury

✨Tip Number 1

Network like a pro! Reach out to industry contacts and attend events related to the luxury automotive sector. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

✨Tip Number 2

Prepare for interviews by researching the company inside out. Understand their values, products, and customer experience strategies. This will show them you’re genuinely interested and ready to lead their aftersales operations.

✨Tip Number 3

Showcase your leadership skills during interviews. Share specific examples of how you've improved customer journeys or managed teams in the past. We want to see that you can inspire others and drive results!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Luxury Aftersales Leader - Customer Experience & Ops in Banbury

Aftersales Management
Leadership Abilities
Customer Experience Management
Workshop Operations Oversight
Budget Management
Customer Journey Enhancement
Automotive Industry Knowledge
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in aftersales within the automotive industry. We want to see how your skills align with the role, so don’t be shy about showcasing your leadership abilities and customer-first mindset!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the luxury automotive sector and how you can enhance the customer journey. Keep it engaging and personal – we love a good story!

Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your impact. Whether it’s improving workshop operations or managing budgets effectively, we want to know how you’ve made a difference in your previous positions.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Ashby Finance

✨Know Your Stuff

Make sure you brush up on your knowledge of the luxury automotive sector, especially aftersales operations. Familiarise yourself with the latest trends and challenges in the industry, as well as the specific company’s offerings. This will show that you're genuinely interested and well-prepared.

✨Showcase Leadership Skills

Prepare examples from your past experiences where you've successfully led a team or improved operations. Think about how you can demonstrate your leadership style and how it aligns with a customer-first mindset. Be ready to discuss how you handle challenges and motivate your team.

✨Customer Journey Focus

Since the role emphasises an exceptional customer journey, be prepared to talk about how you've enhanced customer experiences in previous roles. Share specific strategies you've implemented and the positive outcomes they produced. This will highlight your commitment to customer satisfaction.

✨Budget Management Insights

As managing budgets is part of the role, come equipped with insights on how you've effectively managed budgets in the past. Discuss any cost-saving measures you've implemented or how you've maximised resources to improve service delivery. This will demonstrate your financial acumen and operational efficiency.

Luxury Aftersales Leader - Customer Experience & Ops in Banbury
Ashby Finance
Location: Banbury

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