Head of Regulatory & Commercial (M&I) in London

Head of Regulatory & Commercial (M&I) in London

London Full-Time Remote
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The Role

This role leads regulatory strategy and business development at Ashbury.

It:

  • Sets & delivers regulatory strategy in line with company goals
  • Leads the Commercial & Key Account Management teams for M&I clients
  • Leads business development and drives top-line growth


About You

  • Experience in a senior regulatory affairs role
  • Several years of food law experience gained in a commercial, enforcement or policy-setting environment
  • In-depth knowledge of UK & EU food regulations

Sales

  • Grow the top line by 10% (c. £2m in 2027).
  • Acquire
    ICP “A & B” customers, including large retailers and manufacturers.
  • Increase revenue per customer and expand the number of services used per account.
  • Reset the team’s ways of working – establish clear structure, sales process and accountabilities.
  • Lead a team that is accountable, commercially focused, & results-driven.
  • Sales Execution – focus on acquiring new business from high potential segments.
  • Client Relationship Management. Position Ashbury as a strategic partner & secure access to senior decision makers.

Regulatory Strategy

  • Accountable for developing & implementing Ashbury’s regulatory management strategy in line with business goals
  • Lead and develop the business plan for Horizon Scanning Management & identify changes in legislation and guidance for key countries and establish training/implementation plans for the business
  • Responsible for our Knowledge Management and Knowledge Sharing Plans
  • Responsible for leading, from a regulatory perspective, the development of Ashbury as thought leaders in the industry
  • Monitor changes in industry best practice and application, ensuring standards are set for our technical and regulatory teams
  • Represent Ashbury at relevant industry events, including participation at ‘top table’ discussions on regulatory affairs.
  • Lead in discussions with our clients on regulatory issues to support their regulatory agenda

Commercial Accountabilities

  • Ensure client services are delivered in line with commercial agreements & are profitable.
  • Identify new business opportunities & market segments for growth
  • Implement efficiency strategies to increase profitability.
  • For the existing and potential clients ensure a contact matrix is part of the business plan; is actioned and measurable.
  • Build strong relationships & interface superbly across multiple functions and levels of the key clients within the portfolio.


Performance Management

  • Set clear performance goals, KPIs, and targets for teams, departments, or projects & monitor individual and team performance

Benefits

  • Home-based role*
  • 25 days annual leave plus public holidays as standard*
  • Additional annual leave with length of service
  • Option to buy additional annual leave
  • Charity days and time off to support your favourite charity
  • Payroll Charity giving scheme
  • Cycle to Work scheme and much more!

Head of Regulatory & Commercial (M&I) in London employer: Ashbury

At Ashbury, we pride ourselves on fostering a welcoming and positive work culture that values integrity and simplicity. As a Service Process Implementation Lead, you will enjoy the flexibility of a home-based role while benefiting from generous annual leave, opportunities for charity involvement, and a commitment to employee growth through continuous improvement initiatives. Join us to make a meaningful impact in a supportive environment where your expertise is valued and your contributions help shape our client service processes.

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Contact Details:

Ashbury Recruitment Team